RES 83307 - Laserfiche WebLink

5.&6. WECO's capacity for innovation is unusual. Among its past accomplishments are the first production of transistors and the first industrial use of the laser. Among WECO's pioneering work was the development of sophisticated machinery to make ultra-transparent glass fibers for the transmission systems of the future. About 40 percent of WECO's current sales to the Bell System is comprised of products introduced in the last five years. As a manufacturing and supply unit of the Bell System, WECO is the largest supplier of telephone products in the world. In the United States, WECO employs some 140,000 people in 27 manufacturing locations and some 40 service and supply centers, strategically located throughout the country. Volume base of product and number of systems installed - As of September 1982 in the State of California, over 2000 Central Office CENTREXes were working with the number of lines exceeding 780,000. Ratio of service people to installed systems - See Section IX, D - 2. Commitment to ongoing service and support - A direct quote from R. E. Scharman, Vice President of Marketing, "Pacific Telephone stands totally committed to the maintenance and further enhancement of CENTREX service. I promise you this in full confidence, because I'm aware of the substantial efforts in research and development - and significant capital investment - which Pacific Telephone is devoting to this important service." Control of property/support - CENTREX hardware is the property of Pacific Telephone. As such, keeping the equipment current remains Pacific Telephone's responsibility. With CENTREX service, the customer has the benefit of new technology without the burden of capital investment required to continually update facilities. Protection agains obsolescence makes CENTREX an extremely wise investment. QUALITY ASSURANCE AND RELIABILITY All equipment for the Centrex are manufactured by WECO. Prior to shipping, the Centrex is factory tested by WECO and Bell Telephone Laboratories engineers and technicians. Load testing, component testing, system testing, and heat testing performed. The results of these and other tests must meet or exceed WECO and Bell Telephone Laboratories standards. The CENTREX will then be disassembled, to the extent necessary for packing and shipping, and then directly shipped to Pacific Telephone's staging area. The System will be be reassembled as appropriate per the Western Electric Installation Handbook and established Bell System Practices. Pacific Telephone technicians will then test all hardware and software using Bell System Practices. Tests