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EXHIBIT A-2 PRASE A: PROJECT KICKOFF, BUSINESS PROCESS REVIEW AND PROJECT PLAN Task: Active Network. 1. Attend the project kickoff meeting. 2. Interview City department representatives regarding specific cash handling / reconciliation procedures as part of the Business Process Review (BPR). The BPR will be done on site. 3. Create a BPR document that summarizes all information and recommendations found during the BPR session. 4. Create a draft implementation plan and work with the City project manager to get final approval of tasks and timelines. City: 1. Schedule and coordinate project kick off meeting with necessary people. This meeting will be done remotely by Active staff. 2. Departments to provide examples of current documentation used for reconciliation deposit foims, copies of invoices 3. Schedule and coordinate staff for the BPR meeting. Also to provide a meeting room for the necessary days. Deliverables: Active Network. 1. Determine best practices to deploy Active Network products. This will be part of the BPR documentation. 2. Create initial project plan 3. Create initial integnition planning City: 1. City PM to review Active Network initial project plan and provide feedback to Active PM 2. City Database Analyst and Oracle Developers to review Active Network initial integration plan and provide feedback ACCEPTANCE CRITERIA Active and Pleasanton will mutually agree that PHASE A (PROJECT KICKOFF, BUSINE33 PROCESS REVIEW AND PROJECT PLAN) has been completed when all deliverables are satisfactorily completed or exchanged. The Signoff Process will be executed and a copy maintained by both parties.