Laserfiche WebLink
Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />Describe how services will be coordinated with other Measure B paratransit services and/or <br />mandated ADA paratransit services so that trips can be made throughout Alameda County. <br />Examples of coordination may include (but are not limited to) reciprocal fare agreements, <br />reciprocal agreements to provide trips into adjoining areas, arrangements for clients to ride <br />on other systems, and transfer arrangements. Attach copies of agreements or memoranda of <br />understandins; for coordination. <br />Resuonse• <br />As the primary Americans with Disabilities Act (ADA) provider for the Tri-Valley <br />(Livermore, Pleasanton, Dublin), LAVTA completes coordination of rides into other parts of <br />the Bay Area. LAVTA also completes certification of all ADA riders, and coordinates this <br />information with the Pleasanton Paratransit Office. LAVTA assures that this coordination is <br />consistent with local and regional requirements. PPS and LAVTA's Wheels Dial-A Ride <br />programs work together to coordinate rides for clients in the Tri-Valley, and throughout the <br />Bay Area. Through this partnership, more responsive client service is provided. <br />• How will you obtain and/or track necessary financial and operating information for <br />program management and reporting? <br />• If private vendors or contractors are providing the information, what steps will you <br />take to verify or check the accuracy of the information? <br />• If performance data is collected by sampling, what steps will be taken to ensure that <br />samples are representative and randomized? <br />Response• <br />Operatin>; Statistics <br />Statistical record keeping is done through an automated scheduling and records management <br />software. The software keeps records on clients transported, escorts/guests, lift assisted trips, <br />in-service miles and hours, cancellations, trip purposes, shared rides, rides per hour, on-time <br />performance, and denials. Dispatch staff inputs the data, and monthly, quarterly, and yearly <br />statistical reports are prepared for the City of Pleasanton, ACTIA, and MTC. A yearly audit <br />of the records is completed by the City, and reviewed by ACTIA staff. <br />Page 15 of 23 <br />C:\Documents and Settings\pdeaton\Local Settings\Temporary Internet Files\OLK3\Annual Program Application Cover FY0708 March 31 <br />2008.doc <br />