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1) Climate Protection Program: The City joined ICLEI and staff is working with project coordinators to conduct a baseline emission inventory and forecasts, and identify options for reducing emissions. The carbon assessment and associated recommendations will be completed this year. 2) Solar Cities Project: The Cities of Pleasanton and Livermore have partnered with Spectrum Energy, Inc. to develop a communitywide solar cities project. Both cities are compiling data and identifying stakeholders to assist in developing the program. The City Council accepted a report on the implementation of the solar cities project to promote the installation of residential photovoltaic systems and authorized development of graphic design and outreach material for this program. 3) Improved Recycling: Staff anticipates that new programs enhancing existing recycling services will be presented to the City Council later this year in conjunction with the City's rate review process. The City is exploring options to expand residential, commercial, and construction demolition debris recycling opportunities. 4) Kottinger Creek Restoration: The Kottinger Creek restoration (through Kottinger Park) was completed. The restoration created a meandering stream, provided new plants, a new bridge crossing, environmental habitat and improved water quality that ultimately benefits the Alameda Creek watershed. City Services & Public Information • Provide Effective and Efficient Municipal Services: Three initiatives were created to support effective municipal services. 1) Development Services Review Process involved streamlining the development services operations by incorporating input from internal and external user groups. A number of non-policy initiatives to improve customer service have already begun. Of particular relevance is the creation of a Community Development Director to encompass the functions of Planning, Building Inspection and Engineering for improved coordination, the addition of a Permit Center Manager and the initiation of a User Fee Study. 2) Enhanced Public Information Activities: To improve communications with community members, the newly created Public Information Officer position was filled to coordinate the City's public information program, website administration and a communitywide newsletter that will be published quarterly. 3) Customer Service Program: A Customer Service Committee with a cross section of employees was established to create the customer service program. Two training sessions were completed in 2007, and additional programming is planned in the coming year. The Customer Service Committee will continue to meet to address customer service needs and develop strategies to address these needs. Page6of7