RES 89079 - Laserfiche WebLink

Paratransit Management Information S stem PMIS is automated information system designe~ to ( ) an provide paratransit program managers management information. As part of the PMIS program, implemented in July 1988, all claimants agreed to use standard forms for client registration, certification, identifications, standard vouchers, and standard prorider invoices. CURRENT STATUS Ten cities currently claim TDA 4.5 and Measure B monies in four zones. In general, existing paratransit administration is highly decentralized with each claimant responsible for all functions in running a paratransit program such as registration, service procurement, quality assurance, and outreach. A brief profile of existing service in each zone is described below. Zone 1 - Albany south through Oakland An accessible van program, administered by Oakland, operates throughout the zone. Vouchers, good for a 15-mile trip, are sold to registered users. Six private van companies accept the vouchers, and receive a flat payment per trip on submitting the vouchers to the city. Each city, except for Piedmont and Emeryville, sets its own eligibility criteria and voucher prices. Piedmont and Emeryvllle residents are eligible for the Oakland van program directly. Alameda also hires a van about seven times a month for group trips to city-sponsored programs. All the cities except for Piedmont also administer their own subsidized taxi program, using a uniform system of vouchers. Users receive the vouchers for free and pay a fare at the time of use. Piedmont residents are eligible for the Oakland taxi program. The Zone 1 taxi programs take advantage of the fact that many, if not most, taxis are licensed to operate throughout the zone. Zone 2 - San Leandro south through Hayward Both San Leandro and Hayward administer subsidized accessible van and taxi programs. The Hayward program also serves the unincorporated areas of the zone, including Castro valley, San Lorenzo, Ashland, and Cherryland. They both contract with the single taxi company in Zone 2, which operates accessible vans using meters with the same fare structure as its taxicabs. vouchers are distributed for free; users then pay a cash fare at time of use. The vouchers are accepted by the taxi company to pay up to a designated maximum fare, which varies between the cities and according to whether the ride is shared and whether it is taken on a van or taxi. ES-3