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Exhibit A Page 3 tabulated results will make it possible to detect differences in responses to each survey question among different subsets of the population: for example, it will be possible to compare men and women; residents under age 50 and age 50 and over; homeowners and renters; long-time area residents and more recent arrivals; and many more subgroups of the population. Finally, FMM&A's custom-designed data processing software package can convert the raw electronic data to ASCII format or virtually any other format commonly used, so that the actual results of the survey can be transmitted electronically to the City at the conclusion of the study. Reports and Presentations: Results of the survey will be presented both in-person and in writing, on a schedule that will be shaped by the City's preferences. After a draft report presentation has been reviewed and commented upon by the client, FMM&A will make any necessary changes and submit its final report. Finally, FMM&A will make a detailed graphical presentation of the survey results to the City. After FMM&A's report and presentation have been completed, FMM&A will remain available to answer follow-up questions from the City. We view the responses to the survey as an ongoing data resource; if the need arises, FMM&A can do further analysis to provide answers to follow-up questions that may be posed by the City. Deliverables: In summary, upon conclusion of the survey project, the City will have received from FMM&A all of the documents listed below. All documents can be provided in hard-copy and electronic form, depending on the client's preference: / Final survey questionnaire / Topline survey results (the survey questionnaire with response percentages for each response code) / Cross-tabulated results (responses to all survey questions segmented by demographic, geographic, attitudinal and behavioral subgroups of the population) / Comprehensive written report (a written summary and analysis of the survey's results -including tables and graphs -with conclusions and recommendations) / In-person PowerPoint presentation of key findings (color slides highlighting important findings and conclusions) / Raw data from the survey in electronic form (delivered in a file format chosen by the City)