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(b) Operation <br />(1) Terminal Supplies <br />CPS shall provide all the terminal supplies necessary to <br />process Qualified Cards through the system. Such supplies <br />shall include, but not be limited to, the following: <br />(a) Credit card sales vouchers; <br />(b) Credit card credit vouchers; <br />(c) Printer ribbon; <br />(d) Qualified Card decals for all cashier areas; <br />(e) Current CPA account service fee schedule; <br />(f) Suitable manual imprinters. CPS shall provide <br />appropriate procedures for the use of manual <br />imprinters in the event the system is <br />inoperable; <br />(g) Transaction slips; and <br />(h) Warning Notices and/or Card Recovery Bulletins. <br />(2) Training, Orientation and Documentation. <br />CPS shall conduct training sessions at the various Client <br />departments for all personnel necessary to illustrate the <br />operation of the system. At the initial training session, CPS <br />shall distribute to the Client's cashiers an Operating Guide <br />developed by CPS. As needed, CPS shall provide additional <br />training for all appropriate personnel. <br />(3) 4ualified Card Fund Settlement. <br />CPS shall assign a customer service representative to <br />assist the Client in resolving day to day operational issues <br />presented by the Client's cashiers. During business hours the <br />customer service representative shall provide end of day <br />balancing, deposit reconciliation and reporting assistance. <br />CPS shall notify the Client in writing of the name and toll <br />free telephone number of the customer service representative <br />prior to the completion of the installation of the Terminals. <br />In the event the name and/or toll free telephone number of the <br />customer service, representative is changed during the term of <br />this Agreement,, CPS shall provide immediate verbal notice to <br />the Client followed by written notice within 10 days of the <br />verbal notice to confirm the change in name and/or toll free <br />telephone number. <br />Ameritrust shall electronically credit to the account <br />designated by the Client the net amount of all transactions <br />(amount of payment received by CPS minus CPA account fee). <br />Ameritrust shall electronically credit the net receipts amount <br />due for Qualified Card Transactions in accordance with the <br />5 06/06/91 <br />