SR 06:114 - Laserfiche WebLink

Honorable Mayor and Members of the City Council: BACKGROUND The Pleasanton Police Department is currently using West Covina Services Group (WCSG) RMS and CAD software that resides on an HP3000 mini-computer located at the Pleasanton Police Department. This is a legacy system dating back approximately 17 years. The WCSG was formed by the City of West Covina approximately 9 years ago to service this software after the service provider abandoned the system. The WCSG currently serves 16 police agencies including Alhambra Police, Chino Police, Corona Police, Covina Police, Cypress Police, El Centro Police, El Monte Police, El Segundo Police, Fountain Valley Police, La Habra Police, Laguna Beach Police, Maywood Police, La Palma Police, Los Alamitos Police, Porterville Police, Montclair Police, San Marino Police, Seal Beach Police, Tustin Police, Hanford Police, La Mesa Police and Tracy Police Department's. While both system hardware and software has been upgraded over the years, the base software code and hardware system architecture has remained constant. There are two main issues driving the need for change in our current RMS/CAD system: . A desire to modernize our current software system to allow for the integration of safety and workflow modules that will improve related departmental operations. . The HP3000 mini-computer is antiquated technology. The HP3000 mini-computer has not been produced or supported as a computer platform by Hewlett Packard for a number of years. Fortunately, we have been able to use a third party vendor to provide system maintenance. However, it is becoming increasingly impractical to continue this maintenance and replacement parts are becoming an issue. Unfortunately, our current RMS/CAD software will only run on the HP3000 platform and therefore must be replaced in the near future in order to continue to have a reliable dispatch and data storage system available to public safety. In addition to computer hardware issues, the current RMS/CAD software is over 17 years old and as a result, it is often incompatible with new public safety systems and programs that take advantage of newer processes and systems. Most modern programs designed to improve workflow and safety, are designed to work on a Windows/Intel platform not the HP3000. The limitations of our existing hardware and software systems have hampered efforts over the past 10 years to modernize police department information systems. The police department began the process of replacing the current CAD/RMS in mid 2005. The first step involved a feasibility study regarding the replacement of the system. The primary focus of this study was related to the advantages and disadvantage of delaying replacement in favor of waiting for the WCSG to upgrade its system. While the proposed upgrade would address issues related to replacement of the HP3000 and be less costly to procure, staff was SR:06:114 Page 2