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<br />8.0 NON-RECRUITMENT OF PERSONNEL <br />8.1 During the term of this Agreement and for twenty-four (24) months thereafter, each party agrees not <br />to solicit or hire current or former employees of the other without the other's prior written consent. <br /> <br />9.0 CONFIDENTIAL INFORMATION / NON-DISCLOSURE AGREEMENT <br />9.1 Subject to lhe requirements of the Freedom of lnformalion Act (FOlA) andlor other comparable <br />applicable state law, each party shall hold all Confidential Information in trust and confidence for the <br />party claiming confidentiality and not use such Confidentiallnformalion other than for the benefit of <br />that party. The other party agrees not to disclose any such Confidential Information, by publication or <br />otherwise, to any other person or organization. <br />9.2 Customer hereby acknowledges and agrees that all Licensed Products are Confidential Information <br />and proprietary to New World. In addition to the other restrictions set forth elsewhere in this <br />Agreement or otherwise agreed to in writing, Customer agrees to implement all reasonable measures <br />to safeguard New World's proprietary rights in the Licensed Products, including without limitation the <br />following measures: <br />(i) Customer shall only permit access to the Licensed Products to those employees who <br />require access and only to the extent necessary to perform Customer's internal processing <br />needs. <br />(ii) With respect to agents or third parties, Customer shall permil access to the Licensed <br />Products only after New World has received, approved and returned a fully executed Non- <br />Disclosure Agreement to Customer (see Exhibit D). New World reserves the right 10 <br />reasonably refuse access to a third party after it has evaluated the request. Customer <br />agrees to provide information reasonably requested by New World to assist New World in <br />evaluating Customer's request to permit third party access to the Licensed Products. In <br />addition to any other remedies, New World may recover from Customer all damages and <br />legal fees incurred in the enforcement ofthis provision on third party access; <br />(iii) Customer shall cooperate with New World in the enforcement of the conditions set forth <br />in the attached Non-Disclosure Agreement or any other reasonable restrictions New World <br />may specify in writing in order to permit access; <br />(iv) Customer shall not permit removal of copyright or confidentiality labels or notifications <br />from its proprietary materials; and <br />(v) Customer shall not attempt to disassemble, decompile or reverse engineer the Licensed <br />Software. <br />9.3 Customer agrees that in addition to any other remedies that may be available at law, equity or <br />otherwise, New World shall be entitled to seek and obtain a temporary reslraining order, injunctive <br />relief, or other equitable relief against the continuance of a breach or threatened breach of this <br />paragraph 9.0 on Confidentiality and Non-Disclosure without the requirement of posting a bond or <br />proof of injury as a condition for the relief sought. <br /> <br />10.0 LIMITATION OF LIABILITY AND RECOVERABLE DAMAGES <br />New World's entire liability and Customer's exclusive remedies are set forth below: <br />10.1 For any claim relating 10 the non-conformance or imperfection of any licensed software provided <br />under this Agreement, New World will correct the defect so that it conforms to the warranties set <br />forth in Section ll, subparagraph 4.1; or if after repeated attempts 10 correcl the non-conformity, New <br />World is unable to correct the non-conformity, then Customer may recover its actual damages subject <br />to the limits sel forth in subparagraph 10.2 below. For any other claim arising under or in conneclion <br />with this Agreement, Customer may recover its actual damages subject to the limits set forth in <br />subparagraph 10.2 below. <br />10.2 New World's liability for damages, regardless of form of action, is limited to the recovery of direct <br />damages up to the Exhibit A Licensed Software fees paid to New World. <br />10.3 In no event shall New World be liable for any damages relating to Customer's failure to perform its <br />responsibilities or for loss of use, revenue or profits, or for any incidental or consequential damages, <br />even if New World has been advised of the possibility of such damages. If it is determined that a <br />limitation of liability or a remedy contained herein fails of its essential purpose, then the parties agree <br />that the exclusion of incidental and/or consequential damages is still effective. <br /> <br />Agreement 041006 final.doc <br /> <br />CONFIDENTIAL <br />Page 5 of 57 <br /> <br />City of Pleasanton, CA <br />