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<br />11.0 INTEGRATION WITH u.s. COPYRIGHT ACT <br />11.1 In addition 10 all other provisions provided under this Agreement, Customer agrees to be bound by <br />and to comply with any and all provisions of the U.S. Copyright Act (The Copyright Act of 1976, <br />u.s.e. Sections 101-810 (1976) as amended). If a provision of the U.S. Copyright Acl and this <br />Agreement conflict, the more restrictive of the two applies. If it cannot be determined which is the <br />more restrictive, then the provision within this Agreement shall apply. <br /> <br />12.0 INDEPENDENT CONTRACTOR <br />12.1 New World is an independent contractor. The personnel of one party shall not in any way be <br />considered agents or employees of the other. To the extent provided for by law, each party shall be <br />responsible for the acts of its own employees. <br />12.2 Each party shall be responsible for Workers' Compensation coverage for its own personnel. <br /> <br />13.0 INSURANCE REQUIREMENTS <br />New World shall not commence work under this Agreement until it has obtained the insurance required <br />under \his paragraph. <br />13.1 Workers' Comoensation Insurance: New World shall procure and maintain during the term of this <br />Agreement, Workers' Compensation Insurance for all of its employees who engage in the work to be <br />performed. <br />13.2 Liability and Prooertv Insurance - Comorehensive Form: New World shall procure and maintain <br />during the term of this Agreement, Liability and Property Damage Insurance in an amount not less <br />lhan $1,000,000 on account of each accident; and in an amount not less than $1,000,000 for each <br />accident for damage to property. <br />13.3 Automobile Liability Insurance: New World shall procure and maintain during \he term of lhis <br />Agreement, Hired and Non-Ownership Molor Vehicle Bodily Injury and Property Damage Insurance <br />in an amount not less than $500,000 for injuries, including accidental death, to each person; and, <br />subject to the same limit for each person, in an amount not less than $500,000 for each accident; and in <br />an amount not less \han $500,000 on account for each accident for damage to property. <br /> <br />14.0 DISPUTE RESOLUTION BY ARBITRATION <br />14.1 Except for matters in which the dispute relates to a breach of \he provisions set forth in Section 11, <br />Paragraphs 8.0 (employee non-recruitment) or 9.0 (non-disclosure or confidentiality), any controversy <br />or claim arising out of or relating to this Agreement, or breach thereof, shall be settled in arbitration in <br />accordance with the Commercial Arbitration Rules of the American Arbitration Association. <br />Judgment upon any award rendered by the arbitrator(s) may be entered in any court having jurisdiction <br />\hereof. <br />14.2 Before a demand for arbitration may be filed by either party, the management of both parties shall have <br />met at least two times in face-to-face meetings in an effort to resolve any dispute or controversy <br />through normal business management practices. Unless otherwise agreed to in writing, a minimum of <br />one meeting shall take place at each party's home office location. <br />14.3 The arbitrator(s) shall have no power or authority to add to or detract from this Agreement of the <br />parties. The arbitralor(s) shall have no authority to award damages over and above lhose provided for <br />in this Agreement and in any event shall not exceed the limitations set forth in Section II, <br />subparagraph 10.2, even if \he remedy or limitation of liability provisions set forth in \his Agreement <br />shall for any reason whatsoever be held unenforceable or inapplicable. <br />14.4 Neither party nor the arbitrator(s) may disclose the existence or results of any arbitration hereunder, <br />except if the arbitration results in a Court imposed judgment, the non-disclosure restriction shall not be <br />effective to the extent the matter becomes a public record. <br />14.5 Each party shall bear its own costs in preparing for and conducting arbitration, except that the joint <br />costs, if any, of \he actual arbitration proceeding shall be shared equally by the parties. <br /> <br />15.0 TERMINATION <br />15.1 Bv Customer: If New World fails to provide the Licensed Software as warranted in accordance with <br />the terms of \his Agreement, Customer may at ils option lerminate this Agreement with ninety (90) <br />days written notice as follows: <br /> <br />Agreement 041006 final.doc <br /> <br />CONFIDENTIAL <br />Page 6 of 57 <br /> <br />City of PIeasanton, CA <br />