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BAAHA Scope of Services Contract Year 2024/25 | Page5 BAAHA will make certain that all outreach activity falls within affirmative fair housing non- discrimination guidelines. BAAHA will incorporate the following outreach activities: • Managing outreach to disseminate information to prospective lottery participants. Outreach will be conducted through a coordinated effort with the City, and could include: o Pleasanton based public announcements o Direct interaction with Pleasanton employers o Local press releases o Posting on BAAHA’s and the City’s websites o Targeted mailings – utilizing City mailing lists and/or utilizing City related mailings that reach renters • Advertisement placed in a local regional newspaper. • At least three open houses – including two during the day and one in the evening hours. This requirement, under current COVID 19 conditions, is now replaced with the requirement to have a virtual tour available on the MLS and on the real estate company’s website. In addition, BAAHA and City will: • Contact households that have previously contacted the City/ BAAHA with an interest regarding purchasing a BMR unit. • Conduct outreach to City staff, City agencies (police, fire, etc.) and local school district employees. Eligibility and Screening Selection Process All households purchasing the property must meet basic program eligibility requirements, including: • Households combined gross annual income may not exceed AMI maximum allowances stipulated in the Resale Agreement as established and published for the current year by the City. • Household size must be in compliance with the bedroom size/configuration of the property. • Household must meet minimal financial qualifying requirements to purchase the home. These requirements may be more stringent that the 1st lender’s financial qualifying requirements. A list of requirements will be made available with the Lottery Application Instructions to be delivered to interested buyers. Buyer Intake and Data Management System BAAHA will apply its established in-house Program Intake and Data Management system to 1) maximizes intake capacity, 2) screens all program applicants, and 3) directs ineligible applications to the most appropriate resource (such as ECHO Housing) to help maximize the ability for prospects to enter into the homebuyer process. BAAHA’s Program and Coordinator manages the intake system and activities. The intake system incorporates a Drupal platform database and a proprietary internal Excel screening, analytical, and underwriting platform. PHAP inquiries and applicants who do not have a current HUD-approved education certificate will be directed to ECHO Housing to secure a homebuyer education certificate. BAAHA will review and incorporate the City’s guidelines for education requirements. Docusign Envelope ID: 473ECB6B-08F5-49E6-8BF9-53FFB6D72DE6