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BACKGROUND The pool was originally installed in 1970 with improvements throughout the years. Until recently, City staff was performing all maintenance duties for the Dolores Bengtson Aquatic Center (DBAC), including cleaning; maintaining the pool's chemistry; and repairing the swimming pool, surrounding areas and related equipment to assure safe and sanitary conditions. The pool needs to be treated seven days a week, including weekends with a Certified Pool Operator. Over the years, this maintenance was managed with staff from the Support Services Division and a 0.5 full-time equivalent Program Assistant who was CPO certified and worked on the weekends. As of August 2022, the Program Assistant left employment with the City. Additionally, the Support Services Division had four key positions retire from the City in December 2022. Two of those positions were vital to the maintenance and operations of the DBAC as both were CPO certified. With these changes in personnel, City staff contacted other agencies to determine best practices for pool maintenance. Neighboring agencies shared that contract pool maintenance was more cost effective and provided the high standard of maintenance needed to ensure optimum safety. Based on recommendations from other agencies, the City entered into a temporary agreement with East Bay Pool Service to give staff time to develop an RFB for pool maintenance and repair services. During this temporary maintenance period with East Bay Pool Service, staff has found the maintenance provided by East Bay Pool Service to meet the high standards of the City. With the addition of this professional pool service, the DBAC has already experienced less downtime resulting in the pool being readily available for the community. Additionally, staff has been able to reallocate six hours of weekly pool maintenance work to public programs and services, while improving overall customer experience. DISCUSSION An RFB was distributed on January 17, 2023, and posted on the City's website. Two bid proposals were received from East Bay Pool Service and USA Management. East Bay Pool Service was the only firm to show up at a mandatory pre-bidder's conference on January 23, 2023, and complete all required documents as outlined in the RFB. USA Management failed to attend the mandatory pre-bidder's conference and submitted an incomplete proposal by not including the required COVID work plan and staffing list, and only partially completing the work experience section of the bid form. Based on the RFB requirements, East Bay Pool Service was selected as the only qualified firm. East Bay Pool Service currently provides pool maintenance and repair service to Saint Mary's College, Mount Diablo USD, San Ramon Valley USD, and the Wave in Dublin. This proposed agreement includes additional services that were not being performed previously that will extend the useful life of the aquatic center, such as daily cleaning, vacuuming, and brushing of the pool, as well as the repair and refurbishment of the slide. The slide is past its useful life and regular maintenance is needed to keep the Page 2 of 4