04 - Laserfiche WebLink

document, to be used in ongoing reporting and accountability. We have outlined an optional workshop below. Optional Activity — Facilitate Implementation Action Plan Workshop We find that conducting a half-day in-person session with City staff, to begin creating an Implementation Action Plan, is an effective way of ensuring that the IAP gets completed in a timely manner. If desired, our team will facilitate this. We will create an agenda, advise on materials to be produced for the session, advise on participants (typically mid-and executive-level managers), and guide the team throughout the half day. It is a hands-on workshop, and at the end, the foundation of the IAP will be established. That means that key assignments and timelines, and the beginning points of key tasks for the first-year strategies, will be established. After the workshop, we will prepare a draft IAP and submit it to the City to be used and updated. Aligning key engagement team members with your goals Your handpicked team of professionals offers a collaborative focus supported by the breadth and depth of our firm's national resources. We believe in strong personal relationships, and this means a personal interest in the City of Pleasanton from some of our most experienced team members. Our key engagement team members are introduced below. Other staff will be involved as needed throughout the engagement. Jan Perkins, Managing Director Project role: Project director • Provides assistance to government leaders in organizational analysis, leadership development, facilitation, strategic planning, teambuilding, executive performance evaluation, and policy board/staff effectiveness. • 30 years of management experience in local government. 4' W 1r • Before joining Management Partners in 2005, served in several California and Michigan jurisdictions, including as city manager in Fremont and Morgan Hill, California. Also served the cities of Santa Ana, California; Grand Rapids, Michigan; and Adrian, Michigan. • Frequent speaker at professional conferences and has received awards from professional and civic associations. Honored by ICMA with its Distinguished Service Award in 2016. • Author of a many articles on leadership, executive performance evaluation, ethics and successful hiring strategies. ■ Completed the Program for Senior Executives in State and Local Government from Harvard University and is an ICMA Credentialed Manager. Susan Healy Keene, AICP, Special Advisor Project role: Project Manager • Professional planner with extensive experience in development review process and management. She has served California local governments for 30 years in planning and community development. • Served most recently as Director of Community Development for the City of Beverly Hills, where she directed operations that included planning, building and safety, code enforcement, transportation, traffic engineering, rent stabilization, special events, and filming. • In Beverly Hills, implemented a department Strategic Plan, initiated a mandatory seismic retrofit program for soft-story structures and introduced electronic plan review. • Also served as director of Community Development in the City of West Hollywood, where she facilitated adoption of the West Hollywood Green Building Ordinance, supported affordable housing efforts, and coordinated major development projects. Page 13 of 15