RES 221299 - Laserfiche WebLink

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 66 June 7, 2022 5.17.4 Signage 2339 Contractor shall be responsible for preparing, distributing, and posting signage at Commercial and Multi-2340 Family Premises that promote Recyclable Materials and Organic Materials Collection services, describe 2341 the program requirements, and identify allowable and non-allowable types of materials for Collection. At 2342 a minimum, these signs shall be posted in the Container areas. Upon request of the Customer, Contractor 2343 shall provide signage and Container labeling in Spanish, or another language spoken by a substantial 2344 number of the public, as directed by the City. Within fourteen (14) calendar days of a Customer’s request, 2345 Contractor shall provide extra signage for use in areas such as laundry and mail rooms at Multi-Family 2346 Premises and in employee training areas, break rooms, kitchens, and janitorial areas at Commercial 2347 Premises. 2348 5.17.5 Multi-Family Technical Assistance Program 2349 Contractor shall provide Recycling technical assistance to Multi-Family Customers to help each Customer 2350 determine how best to provide Recyclable Materials and Organic Materials service to its tenants. This 2351 technical assistance shall include meetings with property managers at the Premises and on-site 2352 assessments of the Multi-Family Premises to identify appropriate locations for Containers and the 2353 number, type, and size of Containers that would be most suitable. Contractor shall offer the property 2354 manager Recyclable Materials and Organic Materials posters and signage as required by Section 5.3.3.D 2355 and 5.4.2.E, and education materials as required by Section 5.17.7.B. At a minimum, the Contractor’s 2356 Recycling coordinator shall meet virtually or in person with every property manager twice annually to 2357 work with the property manager to improve Recycling participation levels in terms of the quantity and 2358 quality of Recyclable Materials and Organic Materials Collected. 2359 Contractor shall document each site visit or meeting, using a form approved by the City identifying the 2360 name and address of the Premises, number of tenant units, date of the visit, name of property manager 2361 and contact information, current Recyclable Materials, Organic Materials, and Solid Waste Service Levels 2362 and calculated weekly Recycling capacity per tenant unit, property manager concerns and requests, and 2363 actions items. Audit forms shall be provided to the City in accordance with Section 6.3.3.I. 2364 During the two annual site visits or meetings, or upon request, Contractor shall restock posters, “How To 2365 Guides,” personal recycling baskets and any other appropriate materials (required by Section 5.3.3.D), 2366 and provide new Container signage if necessary. 2367 Contractor shall provide one half (0.5) full-time Recycling coordinator to provide Multi-Family technical 2368 assistance services. 2369 Other public education requirements for Multi-Family Customers are described in Exhibit B. 2370 5.17.6 Commercial Technical Assistance 2371 Contractor shall perform Diversion audits for Commercial Customers. At a minimum, Contractor shall 2372 perform audits for all Customers that request an on-site or virtual audit, for all new Commercial 2373 Customers, and for twenty percent (20%) of all Commercial Customers in the City each year. The goal of 2374 each audit shall be to provide assistance to the Customer or its property manager in the development of 2375 source reduction, reuse, Recycling, and Organics Diversion programs. During the first Rate Period, the 2376 twenty percent (20%) of Customers targeted by the Contractor shall be the Commercial Customers that 2377