RES 221299 - Laserfiche WebLink

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 65 June 7, 2022 In the event Contractor fails to perform some or all of the requirements of the public education plan 2302 described in this Section and in Exhibit B, the Contractor shall pay the City Liquidated Damages as 2303 described in Section 11.6. 2304 5.17.2 Annual Public Education Plan 2305 As part of the Contractor’s third quarterly report (required by Section 6.3.3 of this Agreement) for each 2306 Rate Period, Contractor shall submit an annual update to Contractor’s public education plan outlining its 2307 specific planned public education efforts for the coming Rate Period. The plan shall list each public 2308 education piece (e.g., newsletters, bill inserts, flyers, newspaper advertisements, etc.) to be prepared, the 2309 purpose of the piece, the key subject(s) to be covered, and the anticipated date of issuance. In addition, 2310 the plan shall list all events the Contractor plans to attend and the public education it intends to provide 2311 at such event (e.g., exhibit at Earth Day event, presentation at Chamber of Commerce meetings, etc.). 2312 The City shall review and approve the plan. 2313 5.17.3 Public Education Content and Production Requirements 2314 Prior to preparing public education materials, Contractor shall discuss with the City its general approach 2315 to preparing the materials and shall determine if the City has any City-specific guidelines to be followed 2316 and if the City wants the Contractor to work with templates prepared by StopWaste.Org (also known as 2317 the Alameda County Waste Management Authority and Alameda County Source Reduction and Recycling 2318 Board) or others. 2319 The public education materials shall emphasize use of visual/graphic images as much as is practical. 2320 Furthermore, the materials shall include a clear listing of program “Dos” and “Don’ts” using visual images 2321 as much as is practical. For example, the “Dos” shall list the types of materials the Customer may place in 2322 its Recyclable Materials or Organic Materials Containers and the “Don’ts” should list Prohibited Container 2323 Contaminants and Hazardous Waste. 2324 All public education materials shall be printed on paper containing the highest levels of recycled content 2325 material reasonably practical with a minimum requirement of thirty percent (30%) post-consumer content 2326 based on federal standards. 2327 To address the multi-lingual diversity of the City, public education materials shall use visual images and 2328 English descriptions supplemented with text on the bottom of the public education document in different 2329 languages directing the non-English speaking Customers to telephone a Contractor-provided hotline for 2330 help in their native language. In accordance with 14 CCR Section 18985.1, Contractor shall provide public 2331 education materials in any non-English language spoken by a substantial number of the public, as 2332 determined by the City and consistent with Section 7295 of the Government Code, and distribute the 2333 materials to Single-Family, Multi-Family, and Commercial Customers as specified by the City. Contractor 2334 shall arrange for review of the multi-lingual materials by a third party to verify the accuracy and 2335 appropriateness of the translations. 2336 Prior to distribution of any public education materials, Contractor shall provide the City with a copy of the 2337 public education materials for the City’s review and approval. 2338