RES 221299 - Laserfiche WebLink

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 64 June 7, 2022 5.16.8 Cleaning, Painting, Maintenance 2267 Contractor shall steam clean and repaint all Containers as needed (other than Carts) so as to present a 2268 clean appearance. Contractor shall offer and promote the availability of Customer requested steam 2269 cleaning service (or clean Container exchange) to Cart Customers, and may charge Cart Customers for 2270 such cleaning (or Container exchange) in accordance with City-approved Rates on the Rate schedule in 2271 Exhibit G. 2272 Contractor shall remove graffiti from Containers within forty-eight (48) hours of identification by 2273 Contractor or notice by City or Customer if such graffiti includes any written or pictorial obscenities and 2274 otherwise within five (5) Business Days. 2275 All Containers shall be maintained in a functional condition. At the City’s request, Contractor shall provide 2276 City with a list of Containers and the date each Container was painted and maintained. 2277 5.16.9 Repair and Replacement 2278 Contractor shall repair or replace all Containers which have broken wheels, hinges, or other 2279 nonfunctioning parts, or cracks or holes. Contractor shall repair or replace all Containers damaged by 2280 Collection operations within a one (1) week period. If the repair or replacement cannot be completed 2281 within in one (1) week, the Customer shall be notified by Contractor and a larger Container shall be made 2282 available until the proper Container can be replaced. 2283 5.17 Public Education and Technical Assistance 2284 5.17.1 General 2285 Contractor shall educate Residential and Commercial Customers on the following: (i) the benefit of source 2286 reduction, reuse, Recycling, and Composting and related program opportunities; (ii) proper handling of E-2287 Waste, U-Waste, and Hazardous Waste; (iii) specific programs offered by the Contractor; and (iv) Rates 2288 for Collection services. The public education program shall include distribution of public education 2289 materials at the commencement of the Agreement, when Collection services are changed during the Term 2290 of the Agreement, and when new Collection services are implemented during the Term of the Agreement. 2291 In addition, the public education program shall include on-going education activities throughout the Term 2292 of the Agreement. Educational media shall include, but not be limited to, newsletters, bill inserts, flyers, 2293 door hangers, notification tags, newspaper advertisements, and direct contact with Customers or Owners 2294 and Occupants of Premises. 2295 Detailed requirements of the public education program and required program staffing are described in 2296 Exhibit B. 2297 Contractor shall ensure that the personnel described in this Section and in Exhibit B shall be responsible 2298 for providing the public education and outreach activities described in Exhibit B, in accordance with the 2299 full-time equivalency stated in Exhibit B, and shall not be utilized to perform other functions within 2300 Contractor’s operations, unless authorized in writing by the City. 2301