RES 221299 - Laserfiche WebLink

City of Pleasanton Exhibit B: Public Education Plan Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page B-5 June 7, 2022 2. Prepare and distribute annually a brochure and/or feature a quarterly newsletter article promoting the Organic Materials Collection program. Contractor shall instruct Customers on how to prepare Food Scraps, and provide tips for minimizing employee training. 3. Prepare and distribute annually a brochure and/or feature a quarterly newsletter article promoting the free Recycling technical assistance offered by Contractor and the services of the Alameda County Waste Management Authority’s StopWaste Partnership program. 4. Prepare brochures, flyers, and articles for the quarterly newsletter related to non-franchise- related programs such as source reduction, reuse and non-Contractor Recyclable Materials programs (e.g., green business recognition, Hazardous Waste management, buy-recycled policies, etc.). These materials shall be available upon request, and articles shall be published in the quarterly newsletter. 5. Conduct audits of Commercial Premises as required by Section 5.17.6 of the Agreement. Audits shall include: • Meeting with the Customer, Owner, property manager, and/or party responsible for the day-to-day operations of the on-site Commercial activities to discuss the Collection program options, review the types of materials generated, promote Diversion services, respond to questions, agree upon the appropriate Solid Waste, Recyclable Materials, and Organic Materials service levels, etc.; • Visual inspection of the types of Solid Waste, Recyclable Materials, and Organic Materials generated at the Premises and estimation of the appropriate level of service for Solid Waste, Recyclable Materials, and Organic Materials Collection service; and, • Distribution of public education materials, signage, and posters, to Customers at the time of the assessment or upon request. 6. Educate businesses about the Commercial Organic Materials program. The key components of the public education campaign shall be: • Placing Food Scraps presentation posters in highly trafficked areas in the City; and, • Producing and distributing periodically, but at Contractor’s discretion not more than quarterly, newsletters or bill inserts that inform customers about the Commercial Organic Materials Program. 7. Develop and distribute a Recycling resource guide to provide vendors with names, numbers, and contacts for purchasing Recycled products, re-use donation locations, and other Recycling companies, to be updated annually. 8. Attend business association meetings to promote and explain the Collection programs throughout the term of the Agreement, as requested by the associations or as scheduled by the City. 9. Provide employee training to businesses that participate in Recyclable Materials and/or Organic Materials Collection programs, annually upon the Customer’s request. 10. Develop and use a corrective action notice for use situations where businesses set out inappropriate materials.