RES 221299 - Laserfiche WebLink

City of Pleasanton Exhibit B: Public Education Plan Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page B-6 June 7, 2022 11. Notify all Commercial Customers in writing two weeks before the Christmas holiday of the dates, time, and places of the holiday tree drop-off area provided in accordance with Section 5.14.5 of the Agreement. 12. Assist the City with evaluating commercial program participation in conjunction with the StopWaste.Org audits. 13. On each bill, Contractor shall include a brief statement to Customers providing service-related announcements such as messages about new services, the on-call clean-up and Bulky Item pick- up services, proper handling of Hazardous Waste, holiday tree Collection, etc. 5. SCHOOL OUTREACH Develop and implement a public school education curriculum to teach children, through classroom presentations, how to Recycle and Compost at school and at home. 6. ALL SECTORS A. Produce press releases, social media posts, and advertisements tied to specific community events at intervals determined by the City. Press releases shall be developed and reviewed by the City regarding new or enhanced services as needed. Advertisements shall be developed in conjunction with workshops, training programs, etc. B. Conduct educational tours of the Approved Recyclable Materials Processing Facility to familiarize residents, businesses, and school children with the facility’s activities. C. Provide public education materials in English that address the multi-lingual diversity of the City by using visual images and English descriptions supplemented with text on the bottom of the public education document in different languages directing the non-English speaking Customers to telephone a Contractor-provided hotline for help in their native language. Upon City request, Contractor shall prepare up to four (4) public education documents annually in one or more languages and distribute the materials to Single-Family, Multi-Family, and Commercial Customers as specified by the City. Contractor shall arrange for review of the multi-lingual materials by a third party to verify the accuracy and appropriateness of the translations. D. Tailor promotional materials to characteristics and issues associated with particular neighborhoods or business types and distribute such materials to Customers in those neighborhoods or business types. E. Attend at least four community workshops to explain Collection services and respond to questions. F. Prepare and distribute presentation posters for distribution at local and well-trafficked public venues (Public Library, City Hall, Post Office, etc.). G. Develop and maintain a website describing services provided in the City as required by Section 6.8.5 of the Agreement, and maintain a social media presence through no less than one (1) social media platform (e.g., Facebook).