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17
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2022
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051722
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17
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5/11/2022 11:11:04 AM
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5/11/2022 11:08:00 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
5/17/2022
EXPIRATION DATE
5/17/2037
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EXHIBIT B <br />Scope of Work <br />SYSTEM IMPLEMENTATION AND DATA CONVERSION: Implementation and data conversion means <br />MaintStar will: <br />• Install and make operational version 15 with all selected modules <br />• Perform data conversion of historical data, asset IDs, reports, previous attachments, and other associated <br />information to be sent to a test environment. The City will decide what information (if any) to keep. <br />• MaintStar shall provide an outline of the system configuration and on-going maintenance procedures <br />to the City's IT Department. <br />• Infrastructure Preparation <br />o Provision Server(s) and instance(s) in AWS environment <br />o Configure reporting server <br />o Assign licenses <br />o Configure: email, attachments, workgroups, and all other default modules <br />o Setup Work Request and Portal <br />• Conversion <br />o Obtain legacy database <br />o Conduct database mapping and run test import of work orders and assets <br />o Run data validation against legacy records <br />• Kick Off Meeting <br />o Project team introductions <br />o Timelines and milestones <br />o Meeting intervals <br />o Provide initial access to staff <br />■ Implementation and Configuration <br />o Single Sign on — two options SAML or OAUTH 2 included at no additional cost <br />o Workgroup setup <br />o GIS integration of existing layers <br />o Asset import (both GIS and non -GIS assets) <br />o User and Trades setup <br />o Security Group creation <br />o Work Order customization <br />o Work Request customization <br />o Portal configuration <br />o Labor, Equipment and Materials <br />o Reports and Queries <br />o Dashboards (if quoted) <br />o Work Planning (if quoted) <br />o Setup Table integration <br />o Mobile Work Order customization <br />• Milestone Sign Off <br />• Go Live <br />• Post Go Live Support <br />11 <br />
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