14 ATTACHMENT 1 EXHIBIT C - Laserfiche WebLink

Water Shortage Contingency Plan THE CITY OF PLEASANTON. without depleting the water supply of the distributor to the extent that there would be insufficient water for human consumption, sanitation, and fire protection. The water shortage emergency declaration triggers communication protocols described in Section 5.0 and compliance and enforcement actions described in Section 6.0. 8.0 FINANCIAL CONSEQUENCES OF WSCP This section describes the financial impacts associated with implementing the WSCP and response actions needed to address these impacts. During past periods of water supply shortage and reduced customer consumption, yearly revenues dropped approximately 20 percent due to decreased water sales. Since most water shortages are sustained over multiple years, revenue reductions would compound over the same period, threatening the financial stability of the utility. In addition to lost revenue, the City would incur additional costs implementing WSCP conservation measures including: • Increased water waste analysis and policing of each customer account • Implementing drought rates and penalties • Efforts responding to complaints and appeals • Paying for conservation outreach media campaigns costing $100,000 per year as experienced in past droughts During water shortage events, the City may implement drought rates according to its Master Fee Schedule. Further, Zone 7 may adopt a water shortage surcharge, which the City passes through to its customers. These charges will encourage the City's customers to use water more efficiently. 9.0 MONITORING AND REPORTING The City's water system is fully metered, from its water supply sources to individual customer meters. These meters may be used as monitoring tools for compliance and reporting purposes. The City's meters at its water sources—turnouts from Zone 7 and groundwater production wells—provide a systemwide overview of water supply and demands. Further, most customers are metered using an Advanced Metering Infrastructure (AMI) system that allows for rapid monitoring of customer water use. Approximately 700 customer meters (3.2 percent of customer meters) still need to be converted to AMI; the City expects to convert these over the next five years. The City may use metering information to assess progress in meeting its water shortage response objectives, as part of its meter management program. As part of its required monthly Urban Water Supplier Reporting, the City conducts monthly monitoring of customer classes (commercial, irrigation, recycled water, and residential consumption), evaluates the percent of residential consumption, and residential per capita water use. This information will assist the City to adjust public outreach, enforcement, and other water shortage response actions as needed to meet available supplies and future State reporting requirements. 16 City of Pleasanton N-680-60-20-04-wP-R-680-2020uwMP Last Revised: 05-05-21