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12
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2020
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081820
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8/13/2020 11:31:11 AM
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8/13/2020 11:31:07 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
8/18/2020
DESTRUCT DATE
15Y
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Commission(ALAMEDA CTC)and is subject to detailed reporting requirements. ALAMEDA <br /> CTC's reporting requirements may periodically change; the CITY will inform the OPERATOR <br /> of any changes ALAMEDA CTC makes to the reporting requirements and subsequent data that <br /> would be needed from the OPERATOR. See EXHIBIT B for Service Definitions of Operating <br /> Terms. <br /> The OPERATOR must become familiar with all applicable reporting requirements. The <br /> OPERATOR shall be liable for any funding penalties or late fees imposed by funding sources <br /> that are due to the OPERATOR's failure to comply with reporting requirements. <br /> OPERATOR shall submit an invoice and service reports electronically to the CITY within ten <br /> (10) calendar days of the end of each service month. <br /> G. Required Submittals <br /> OPERATOR is required to submit the following to the CITY each month: <br /> 1) Service Invoice - OPERATOR will provide the following on the monthly invoice: <br /> • Number of service hours billed for each service component,revenue hour reimbursement <br /> rate and service cost sub-total for door-to-door trips. <br /> • Total amount of passenger fares collected from both locations (OPERATOR office and <br /> CITY); this amount will be retained by the OPERATOR <br /> • Total miles driven per vehicle. <br /> 2) Data Summary Report by Service Day - OPERATOR will include the following data for <br /> each service day: <br /> • Number of service vehicles in use <br /> • Door-to-door Service: Number of one-way passenger(no attendant or companion trips) <br /> trips performed, cancelations, late cancelations, no-shows and missed trips, service <br /> hours,productivity and on-time performance. <br /> • Fares collected <br /> • Number of personal injury occurrences <br /> • Number of vehicle/property damage occurrences <br /> 3) Trip Detail Report for Door-to-Door Transportation Service -OPERATOR will include the <br /> following for each program participant's ride request: <br /> • Rider's last and first name <br /> • Assigned vehicle route number for the ride reservation <br /> • Date of the requested trip <br /> • Pick-up address <br /> • Pick-up City <br /> • Drop-off address <br /> • Drop-off city <br /> • Ride status (i.e. performed trip, canceled, no-showed, canceled late, or missed trip) <br /> • Whether a personal care attendant accompanied a rider on a performed trip <br />
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