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exchange of ideas and information about the operations of PPS and suggests changes that may be needed. It is expected that the OPERATOR will assign personnel to participate in meetings of the Task Force that occur four times a year, and any additional community input meetings as deemed necessary.In addition,the CITY's Paratransit Program Manager and the OPERATOR'S Project Manager, or designated members of their staffs,will meet on a periodic basis to discuss performance of the system and any needed changes to program operations. B. Eligibility Certification Prior to the first day of service the CITY will provide a list of current eligible riders to the OPERATOR.Once OPERATOR service starts OPERATOR will be responsible for maintaining the eligibility list and offering Pleasanton residents eligibility into the program. C. Voucher/Fare Collection,Distribution and Reporting Vouchers will be sold and fares will be received by OPERATOR and CITY at OPERATOR'S Pleasanton office location (7080 Commerce Drive) and the Pleasanton Senior Center (5353 Sunol Boulevard). Voucher/Fare collection will be reported by OPERATOR and CITY by the 10th of each month. CITY will provide voucher/fare collection revenue to OPERATOR by the 5th of each month, during the term of the AGREEMENT. D. Advertising and Promotion The CITY will be responsible for program development and service promotion. Periodically, newsletters and other marketing materials may be prepared. It is expected that the OPERATOR will cooperate with marketing efforts by assisting with the distribution and collection of survey forms and other associated materials. The OPERATOR will be required to display signage on all vehicles used to provide service under this contract as specified by the CITY. OPERATOR is required to participate in up to six (6) Senior Citizen related events annually. When the Senior Center has events such as the Transit Faire, Open House, Senior Center Appreciation Month, the OPERATOR is required to host a booth, advertising PPS services. Similarly, the OPERATOR will be required to promote PPS services, through providing transport to and from the Pleasanton Senior Center, for limited Senior Center Special Events such as the Holiday Tea. E. Adjustments to Service The CITY may make adjustments to the service offered during the term of the AGREEMENT. The CITY expects to work closely with the OPERATOR on such modifications in order to provide efficient and responsive service. No operational changes that affect trip-scheduling, hours of operation, response time or any other characteristic of the PPS can be made by the OPERATOR without the prior written approval of the CITY. F. Reporting and Invoicing Requirements The operaTOR must maintain a computerized reservation program to track trips and related operating statistics. The CITY receives funds from the Alameda County Transportation