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HOURS OF SERVICE All services shall be rendered at times that will not interfere with the normal operations, special events, or alternate shifts of the building being serviced. The Police Department private offices will be serviced during the day shift by arrangement with the Chief of Police, Monday through Friday. No service to the private offices on weekends. Depending on program schedules, the Amador Theater, Veterans Memorial Hall, Senior Center and the Firehouse Arts Center service may not begin before midnight. Contractor will be provided a monthly calendar on programmed events. SUPERVISION —NOT INCLUDED IN FY 2019120 Contractor shall provide a Supervisor or Foreperson who is not part of the working janitorial crews) to perform management and technical supervision required to complete the work according to the specifications provided by the City. Employees) assigned to supervise the work shall be readily available, responsive to the City's representatives) and capable of speaking and understanding the English language and have the authority to make decisions related to the management of the activities performed by the Contractor's employees. INSPECTIONS The Contractor's Supervisor or Foreman shall perform inspections before the start of City facilities' normal working hours. The non -working supervisor or foreperson shall check and verify that all scheduled daily work has been completed. Inspections shall occur on at least a weekly basis, or as directed by the Operations Superintendent. All of the service areas will be inspected regularly by the City. The City may require the Contractor, or its local authorized representative, to accompany City staff during inspections, if the City is not satisfied with the Contractor's work. The Contractor or the local authorized representative is expected to be capable of understanding the deficiencies and authorized to take action in a manner consistent with the contract requirements and specifications. UNACCEPTABLE SERVICE If the City, upon routine inspection, determines that any facility has not been serviced according to the specifications, anotice outlining the deficiencies will be e-mailed to the company representative or faxed to the Contractor's local office. Payment will not be made for any services not provided by Contractor. All notices of deficiencies will specify the date when the specified work must be completed. The date of completion shall be less than five (5) days from the date the notice is issued. Failure to complete the work to the satisfaction of the City by the date specified will result in no payments being made to the contractor for the missed work. Prior to re -submitting a request for payment, the Contractor must request a re -inspection. A re- inspection request should be completed in writing to the City and either faxed or e-mailed to the Operations Superintendent. If the work is deemed satisfactory upon re -inspection, the City will accept a request for payment, minus ($100) charge for re -inspection. Any time an additional inspection is required as a result of inadequate performance, the ($100) re -inspection charge will be assessed for each inspection completed by the City until the specified work is completed. Page � 11