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City of Pleasanton 2018 - 2022.Strategic Plan — Human Services Needs Assessment Community education on available services and prevention serves long-term community building efforts by educating all community members about human service needs in Pleasanton. Prevention was identified at the public workshops by local community service providers and Human Services Commission members as an area of opportunity to impact the largest number of community members with the limited resources available. Measures of Success (planning) • Number of opportunities identified with service providers to be addressed with prevention workshops • Designate staff to coordinate outreach and education programs and bring those topics to the commlission Measures of Success (implementation) • Number of activities / workshops • Number of participants attending activities • Partici.pant and service provider feedback •_ Explore formation of a Human Services Commission sub -committee tasked with providing an open forum for user groups, clients and citizens at -large to share needs and discuss solutions Strategic Action #3: Continue collaboration with nonprofit, faith -based, public and volunteer organizations In. focus groups, service providers described a lack of knowledge about existing supports, duplication of services, and insufficient communications. An alliance among human service organizations will help to reduce communication barriers and increase coordination of efforts to address persistent human service needs. Per discussions with providers, an alliance would include quarterly meetings. Human Services Commission members expressed their desire to create a space for providers to share lessons learned, to develop new and innovative ideas, to coordinate.the provision of services, and to troubleshoot human servicechallenges and needs on a regular basis. Since the approval of thestrategic plan in 2014, several collaborative groups have been identified in the Tri - Valley (listed alphabetically): • CityServe of the Tri -Valley: Established in 2008, CityServe is a non-profit, grown out of the Tri -valley churches' desire to serve others close to home. As more local needs were met and other organizations, non -profits and local city officials saw the impact, partnerships grew. CityServe has evolve d into one of the most comprehensive resources for volunteer opportunities and human service needs in the Tri -valley. • Housing and Human Services Networking Social: Meets tri -annually with service providers and city staff. • Ptownlife Resource Network: Meets every -other month primarily with non-profit and public sector organi ations to coordinate resources. THE CITY OF PL ASANTON. p September 5, 2018 19