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City of Pleasanton <br />2018 - 2022 Strategic Plan — Human Services Needs Assessment <br />o Shortages of resources for children with developmental disabilities <br />o . Service Cost Reduction: improve eligibility screening, mobility forward study results <br />o Public transportation/paratransit flexibility and after-hours services <br />o Optimized service routes with access to service providers <br />o Ride -sharing app feasibility <br />o Prevention/Education/Training: technology training for scheduling and planning rides, post - <br />driving preparation workshops for older adults. <br />Foodl and Nutrition: <br />o Barriers to applying for food assistance, even if qualified <br />o Improve eligibility screening to ensure.resources are allocated to those with the greatest <br />need <br />o Food insecurity <br />o Access to food pantries and hot meal service limited by.geographic dispersion of target <br />population and shortage of transportation options. <br />4. Youth Services: <br />o School Services: normalizing mental health, individual group and family therapy options; <br />proactive education of services to middle and high school students and families <br />o Shortage of low cost after-school and summer enrichment activities <br />o Non-English speaking parents are challenged in advocating for their children and <br />communicating with teachers and school administrators <br />❖ Senior Services: <br />o Case Management: wellness checks; tax prep; advocacy <br />o Community Awareness: volunteer recruitment fundraising <br />oDifferentiating between financial difficulties and physical, wellness difficulties through <br />screenings <br />o Elder Abuse: financial, emotional and physical <br />Food Access: awareness of programs, food availability,, and transportation <br />❖ Homelessness. in. the Tri -Valley: <br />o Prevention: offering assistance to families near eviction; education on available services <br />o Temporary Shelter. assistance for initial 7-10.days of becoming homeless <br />dI Case Management. -job training; mental health services; life skills; and coordinated re-entry <br />o Shortage of homeless shelters that accept single men, fathers and sons. <br />Long waiting lists for healthcare services and disproportionate use of emergency medical <br />services <br />C Homeless population exclusively reliant on food services due toJack of kitchen facilities <br />❖ Workforce Development/Unemployment: <br />o Adult education and vocational skills <br />THE CITY OF <br />PLEASANTONo <br />September 5, 2018 17 <br />