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City of Pleasanton <br />2018 - 2022 Strategic Plan — Human Services Needs Assessment <br />The commission studied the following five (5) topics in the public workshops which included presentations <br />from subject -matter experts, relevant service.providers and members of the public: <br />❖ Homelessness in the Tri -Valley <br />❖ Senior Citizen Services in the Tri -Valley <br />Behavioral Health <br />Transportation Services and Access <br />❖ Domestic Violence and Child Abuse <br />The key service gaps and barriers identified at these workshops can be found in Appendix A. <br />Identification of Strategic Priorities <br />At the February 7, 2018 Human Services Commission meeting, commission members reviewed the gaps and <br />barriers learned from the public workshops.. Commission members considered and recommended the <br />following updates to the critical systemic challenges and human service needs from the 2014-2016 strategic <br />plan. <br />Most Critical Systemic Challenges: <br />❖ Lack of consumer information about services/need for education <br />❖ Lack of coordination, missed opportunities for collaboration, duplication of services among service <br />providers and lack of centralized database between service providers and public agencies <br />❖ Time and cost associated with obtaining services including transportation and connectivity of <br />citizens to services <br />Most Critical Human Service Needs: <br />Needs listed below were developed and defined by the commission based on information from five public <br />workshops, commission discussion and the findings from the 2011 EACHSNA. <br />❖ Health Care and Behavioral Health: <br />o Wrap around services: coordinated care between service providers, crisis response, <br />additional providers in Pleasanton <br />o Prevention: Screening and assessments <br />o Meeting diverse cultural needs <br />o Substance abuse, coordination of service providers, transportation to specialized services <br />outside the Tri -Valley <br />o',. Social and cultural stigma to mental health needs <br />of Lack of subsidized dental care for low income residents <br />o' Insufficient reimbursement rates for providers <br />o Domestic Violence: community education/outreach/prevention in schools and community, <br />1 temporary shelter for victims leaving an abusive relationship <br />❖ Disability Services and Access: <br />o[ . Medical Appointment Accessibility as specialist are often outside of the Tri -Valley <br />THE -CITY OF - <br />9i: sur <br />PL£ASANTON.. September 5, 201816 <br />