16 - Laserfiche WebLink

BACKGROUND The City of Pleasanton offers an ADA paratransit service and a traditional senior transportation service concurrently that is presented as one program known as Pleasanton Paratransit Services (PPS). The ADA paratransit service is governed by federal requirements in regards to service delivery and eligibility of riders. Riders using the ADA service must complete a certification process which is performed by LAVTA and then LAVTA informs PPS of eligibility. The ADA service allows certified riders 18 years of age and older to use PPS. The senior transportation service is for riders age 70 and above. PPS provides door-to-door transportation and group trips Monday through Friday 8:15 a.m. to 4:30 p.m. The door-to-door service is provided to locations within Pleasanton City limits and Sunol, with limited service for medical appointments to pre- designated locations in San Ramon, Livermore, and Dublin while the group trips destinations are to a variety of Bay Area locations. LAVTA was founded in 1985 and is the obligated provider of paratransit service to Tri- Valley residents as mandated by federal ADA law. LAVTA's paratransit service is called Wheels Dial-A-Ride and is responsible for the provision of paratransit services to Pleasanton residents during the hours that PPS is not operating and also during PPS operating hours if PPS is unable to meet demand because maximum capacity has been reached. The City of Pleasanton has provided PPS transportation services since 1972. The program was re-engineered in 1998-1999 with the City Council voting to continue the transportation services and increase the general fund allocation. Program enhancements were added which included extending hours and development of a group trip program. Program policies and procedures were updated which included automating dispatching, developing new policies and procedures which were outlined in the PPS Rider's Handbook, and creating an advisory body called the PPS Task Force. In November 2014, Alameda County voters approved Measure BB which allocated additional funding for the City's PPS program and provided an opportunity to consider how to best invest this funding into existing services as well as plan for the future. With this in mind, the City Council decided to initiate a paratransit study as a project on the City Council Work Plan. The City of Pleasanton and LAVTA staff began discussions and determined that a joint assessment of Tri-Valley Paratransit Services would provide valuable information required for both agency's governing bodies and staff to make future programmatic and funding decisions. DISCUSSION The Mobility Forward: Tri-Valley Paratransit Study Final Report identifies three (3) recommendations. Recommendation 1.Transfer ADA service from Pleasanton to LAVTA, Recommendation 2. Restructure Pleasanton Paratransit Service as a City- Based program for Older Adults, and Recommendation 4. Implement a Tri-Valley coordinated transit strategy for Older Adults and people with disabilities. Page 2 of 6