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Heidi Murphy <br />Final Report to City of Pleasanton Library and Recreation Department <br />February 26, 2019 page 9 <br />As a smart practice, we suggest the City hold and present medication and <br />continue to use the Consent and Directions to Staff for Administration of <br />Medicines, and do so in a way that complies with state statutes. <br />13. Pleasanton Paratransit Service Riders Guide (July 2013) <br />a. We -suggest that person -first language is needed in the Table of Contents <br />under the Applying for Eligibility section. Instead of, "Americans with <br />Disabilities Act (ADA) Clients", it should be revised to, "Other Eligible <br />Pleasanton-Sunol Residents". <br />b. Regarding the requirement for an ADA identification card, note that the <br />law does not require that persons with disabilities carry proof of such on <br />their person. The language should be revised to reflect this. <br />c. ,On page 11, reasonable modification revision is recommended. Staff <br />securing lap belts if help is needed. is a reasonable modification. <br />d. One page 11, policy change is advised and also is a reasonable <br />modification. Providing lap belts that can be used for the current ride is a <br />reasonable modification. Denying someone a ride because they don't <br />have a lap seatbelt is not an advisable policy and could result in loss or <br />injury. <br />14. Pleasanton Paratransit Service (PPS) Brochure <br />a. We suggest person -first language is needed on the back side of the first <br />flap. We recommend it be revised to, "...shared. ride service to <br />Pleasanton and Sunol residents, aged 70 years and older, and individuals <br />with developmental disabilities." <br />b. We suggest person -first language is needed on the front side of the third <br />flap in the Wheels Dial -A -Ride section. Revise it to "Wheels -Dial-A-Ride <br />also serves paratransit eligible riders in Pleasanton when PPS is not <br />operating... ". <br />c. We suggest revised language is needed in the Eligibility Guidelines in <br />bullet point #2. It needs to be revised to. 'Be 70 years of age (or older), j <br />or be determined by the WHEELS Dial -A -Ride Staff as eligible for their <br />service." <br />15. Paratransit Service Application <br />a. We suggest revised language on Question #1 titled, "How do you <br />currently travel to your most frequent destinations?" Instead of the answer <br />selection, "ADA Paratransit", we suggest adding, East Bay Paratransit, <br />and Wheels Dial -A -Ride, as separate answers and removing ADA <br />Paratransit as an option. <br />