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Answer questions and provide information on acceptable first loan <br /> products for a refinance, required documentation needed and timeline <br /> expectations for lenders and owners. Coordinate with Title Company <br /> and first lender for access to preliminary title report and loan terms in <br /> Process Refinances of $750 <br /> order to review and confirm that the refinance meets the program's <br /> BMR Homes(a) per file <br /> guidelines. Prepare Escrow Instructions, Subordination Agreement, and <br /> all other required City documents and route for signatures. Follow up <br /> with Title on close of escrow, and status of City's receipt of copies of <br /> recorded documents. <br /> Collect all required documents from the applicant. Screen documents <br /> Process Applications for and information provided for income and program eligibility. Provide $750 <br /> DPA Loans (b) income calculator, detailed checklist and recommendation for approval per DPA <br /> or denial with the complete file to the City. applicant <br /> Coordinate collection of required information from escrow and lender <br /> Doc Prep & Closing for needed to complete City documents including restrictions, notes, DOTs $675 <br /> DPA Loans and escrow instructions. Create the documents and route with per loan <br /> instructions for signatures and notary to the City. Scan and file closing closed <br /> package. <br /> Field requests for payoffs of DPA loans, request balance due from City <br /> loan servicer(if applicable), provide City's payoff demand to Owner <br /> DPA Payoffs and/or takeout lender, prepare escrow instructions and Deed of $460 <br /> Reconveyance for recordation upon payoff. Scan and file copy of per payoff <br /> recorded Reconveyance. <br /> Inclusionary Sales <br /> Activity Description Hello's Rates <br /> Variable Costs <br /> Market the BMR units in accordance with developer's City-approved <br /> Marketing Plan on Hello Housing's website, City's website and <br /> developer's website (if appropriate); place ad in up to three local $2,875 <br /> Advertising newspapers (each newspaper to be a different language) and prepare per <br /> poster for public venues. Market the development through e-blast to advertising <br /> dedicated leads in Hello Housing's database. Use imagery and phase <br /> language established by the market rate developer to ensure <br /> consistency in presentation and image. <br /> Answer all calls and emails from the public and provide the guidance <br /> required to complete the BMR application for lottery ranking. Prepare <br /> Waitlist Creation and online pre-application, full application and paper application. Calculate $4,600 <br /> Management preference points and conduct a virtual lottery to determine the ranking per lottery <br /> order for inviting complete applications, determining program eligibility <br /> and approval for a BMR sale. <br /> Create Workshop Prepare a detailed, PowerPoint presentation with City's program $850 <br /> Presentation requirements, the application process and home-specific details per <br /> specific to each inclusionary development. development <br /> Conduct workshops customized to specific inclusionary developments <br /> Workshops providing detailed instructions on the application process. Provide $675 <br /> details on layouts and amenities, resale restrictions and available per <br /> financing. workshop <br /> FY18/19 Professional Services Agreement—Hello Housing Page 8 of 10 <br />