13 - Laserfiche WebLink

BACKGROUND The City provides the Pleasanton Paratransit Services (PPS) transportation services to adults age 70 and above and disabled adults 18 years or older. The services include door-to-door transportation and group trips. These services are provided Monday through Friday 8:00 a.m. to 5:00 p.m. The Livermore Amador Valley Transit Authority (LAVTA) is responsible for the provision of Paratransit services to Pleasanton residents during the hours that PPS is not operating and also during PPS operating hours if PPS is unable to meet demand because maximum capacity has been reached. The City of Pleasanton has provided PPS transportation services since 1972. In 1998- 1999, the City re -engineered PPS and the City Council voted to continue the transportation services and increase the general fund allocation. Program enhancements were added which included extending hours and development of a group trip program. Program policies and procedures were updated which included automating dispatching, developing new policies and procedures which were outlined in the Rider's Handbook, and an advisory body called the PPS Task Force was created. In November 2014, Alameda County voters approved Measure BB which allocated additional funding for the City's PPS transportation services and provided an opportunity to consider how to best invest this funding into existing services as well as plan for the future. Shortly thereafter, the paratransit study became a project on the City Council Work Plan. The City of Pleasanton and LAVTA staff began discussions and determined that a joint assessment by the City and LAVTA of Tri -Valley Paratransit Services would provide valuable information required for both agency's governing bodies to make future programmatic and funding decisions. DISCUSSION The study has been underway for eight (8) months and the following activities have been completed. 1) LAVTA updated their website to host a webpage dedicated for the study: http://www.wheelsb us.com/mobil ity-forward-tri-valley-r)aratransit-assessment- studv/ . 2) Data from PPS and LAVTA has been compiled and analyzed by consultant. 3) A public survey was administered throughout the Tri -Valley to learn about existing awareness of services, to understand needs and travel patterns, and to understand where gaps in services exist. 4) An existing conditions report was drafted and presented to various groups in June and July. 5) The Stakeholder Advisory Committee (SAC) met on June 21, 2017 to receive a presentation regarding the existing conditions and to provide feedback on their experiences. 6) Public Listening Sessions were held: The first round of public meetings took place in June. Page 2 of 3