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Zone 7's adage seems to be: "don't let a good crisis=water shortage go to waste." How can they in good conscience do this to us and take pay raises? Yes,Zone 7,which constitutes about 40 employees, 22 of whom make over$150K/year: 8 of these employees get greater than$200K/year&4 more get$195-199K/year) gave themselves raises.Zone 7 apparently runs their business by gouging its customers following a business plan:we need more money, not a trimming of our budget." Isn't a community suppose to 'suffer'the ups&downs of things like the economy&weather together? Not one party gouging the other? How can our treatment by Zone 7 be fair?We do as they ask&are basically penalized with a rate increase for it.To re-cap: Zone 7 has recently raised rates some 35%this 2016 fiscal year.And they are on track for yearly water rate increases,starting in January,2017 with a 19%rate increase.This is significantly above the CPI.And Zone 7 is on track for yearly rate increases. (They are talking now about rescinding this January 19%increase. Is it because there is so much consumer outcry and they already got their 35%rate increase this 2016 year? Back to their: "don't let a good crisis go to waste." So the Pleasanton citizenry requests the Pleasanton City Council scrutinize this Zone 7 behavior AND please inform the Pleasanton Citizens about your findings,conclusions and why. Please email me directly @ rmz11 @comcast.net Thank you for your time and attention Sincerely, Robert M Brent, DDS, retired Periodontist