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ATTACHMENT I <br /> SOFTWARE AS A SERVICE & PROFESSIONAL SERVICES AGREEMENT <br /> BETWEEN <br /> PERFECTMIND INC. <br /> AND <br /> THE CITY OF PLEASANTON <br /> DATED: June 7, 2016 <br /> TABLE OF CONTENTS <br /> PART 1-DEFINITIONS AND INTERPRETATION 1 <br /> PART 2-LICENSE 3 <br /> PART 3-PROFESSIONAL SERVICES 4 <br /> PART 4-FEES AND PAYMENTS 6 <br /> PART 5-USE OF THE PLATFORM 7 <br /> PART 6-CONTENT,INTELLECTUAL PROPERTY AND PRIVACY 11 <br /> PART 7-TERM AND TERMINATION 13 <br /> PART 8-CONFIDENTIALITY 14 <br /> PART 9-WARRANTIES,DISCLAIMERS, INDEMNITIES AND LIABILITY 15 <br /> PART 10-GENERAL 18 <br /> Exhibits: <br /> Exhibit A—Platform Use Fees <br /> Exhibit B— Statement of Work <br /> Exhibit C —PerfectMlND Rate for Professional Services <br /> Exhibit D— Service Levels <br />