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SOFTWARE AS A SERVICE & PROFESSIONAL SERVICES AGREEMENT <br /> THIS AGREEMENT is dated June 7,2016 <br /> BY AND BETWEEN: <br /> PerfectMind Inc. ("PerfectMlND"), a AND The City of Pleasanton <br /> British Columbia corporation having an ("Customer"), a <br /> office at: corporation having an office at: <br /> 110-980 West First Street <br /> North Vancouver, British Columbia Pleasanton, California, 94566 <br /> V7P 3N4 <br /> WHEREAS PerfectMlND wishes to license to Customer, and Customer wishes to use and <br /> license from PerfectMIND, the Platform (as defined herein) on the terms and conditions set out <br /> in this Agreement; <br /> NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, <br /> the parties agree as follows: <br /> PART 1—DEFINITIONS AND INTERPRETATION <br /> 1.1 Definitions. In this Agreement, unless the context otherwise requires, capitalized <br /> terms will have the meaning assigned to them herein, including the following: <br /> (a) "Account"has the meaning set out in §5.6; <br /> (b) "Account-holder" means an individual designated by Customer to whom an Account is <br /> issued; <br /> (c) "Applicable Laws" means all applicable laws and regulations, including all applicable <br /> local, provincial, state, national and foreign laws, treaties and regulations as well as orders of <br /> courts or laws, regulations, by-laws or ordinances of applicable governmental agencies; <br /> (d) "Claims" means liabilities, actions, proceedings, claims, causes of action, demands, debts, <br /> losses, damages, charges and costs, including reasonable legal costs, any amount paid to settle � <br /> any action or to satisfy a judgment and expenses of any kind and character whatsoever incurred <br /> in connection therewith; <br /> (e) "Confidential Information"has the meaning set out in §8.1; <br /> (1) "Content" means all materials and content, including designs, editorials, text, graphics, <br /> audiovisual materials, multimedia elements, photographs, videos, music, sound recordings, <br /> reports, documents, software, information, formulae, patterns, data and any other work, and <br />