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>/ - BACKGROUND The City seeks to improve the efficiency of business processes in the financial and human resources operations so as to improve service delivery internally and to the public. The current financial management system was implemented more than 25 years ago, and the human resources and payroll system was implemented approximately 12 years ago. In addition, there are separate systems for budgeting, cash receipts, asset tracking, and utility billing. The multiple non-integrated systems do not interface and in some cases are no longer supported by the vendor. This has resulted in additional work for staff and heavy reliance on Excel spreadsheets for day- to-day processes. To that end, the City posted a RFP in search of a technology partner to bring a robust product based on industry best practices. The objective was to identify, select, and implement a proven public sector finance, payroll, human resources (HR), and utility billing system to replace the City's existing stand-alone systems with a fully integrated, proven, state-of-the-art solution. The City selected Tyler Technologies to implement Munis Enterprise Resource Planning Solution based on experience, expertise, and qualifications. Tyler Technologies headquartered in Plano, Texas, and total revenue for 2014 of $493.1 million, has been providing information management solutions and services to local governments for 40 years. The company provides software and services to more than 11,000 local government offices throughout the United States. Tyler's Munis system is currently installed in over 50 public sector entities in California, including: • City of Richmond • City of Vista • City of Chino • City of Hayward • Town of Danville • City of Covina • City of Culver City • City of Tracy • City of Fremont • Mann County City staff spoke with Tyler's references, including some of the California cities listed, and Tyler was recommended by current public agency clients. DISCUSSION The recommended professional services agreement with Tyler Technologies includes the following: • Software installation and configuration • Financials • Payroll/HR • Revenue • Other modules and services as outlined in Attachment 3 Page 2 of 3