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TDA 4.5 Document E(a) Page 3 key point of entry. The PPS Downtown Route operates Tuesday, Thursday, and Friday, 8:00 a.m. to 4:00 p.m. 2. Service Coordination As the primary ADA provider for the Tri-Valley, LAVTA staff completes the certification of all the area's ADA riders, and coordinates this information with the Pleasanton Paratransit Services Office. PPS and the Wheels Dial-A-Ride staff work together to coordinate paratransit rides for clients in the Tri-Valley and throughout the Bay Area. LAVTA assures that this coordination is consistent with local and regional requirements. LAVTA provides ADA service to all eligible Pleasanton residents under the age of 18. Other transit coordination and mobility management efforts between LAVTA and PPS include: • Coordination of information on LAVTA's Para-Taxi Gap Grant Program. • Regular agency coordination meetings to review policy and procedures to maintain consistent protocols. • Coordination of Wheels ticket sales at the Pleasanton Senior Center. o Partnerships in marketing and outreach efforts. o Participation on consumer transit committees. o Development of a Transfer Free Program for Tri-Valley seniors and ADA riders to transfer free between the Downtown Route Shuttle and Wheels Fixed Route buses. Staff from PPS and Senior Support Program of the Tri-Valley also coordinates services to meet the needs of local senior riders. Senior Support's Measure B Gap Grant funded program (Senior Transportation Services) provides transportation to local seniors that cannot be served by any other transit options. PPS staff refers clients to this door-through-door service and likewise Senior Support staff refers clients to PPS. On-going PPS rider assessments have been completed through coordination with Senior Support Program of the Tri-Valley care management staff and the PPS dispatcher. Through this coordinated effort, new and existing riders are better matched to the most appropriate transit option. Through this Tri-Valley Mobility Coordination Plan, a more responsive and appropriate transportation service exists for local residents.