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TDA 4.5 Document E(a) Page 2 highest safety standards. A Recreation Supervisor and Community Services Manager provide management for the program. The Door-to-Door fare structure is divided into two areas of service: (1) in-town service and (2) out-of-town service. Pleasanton residents pay $3.00 for in-town service and $3.50 for out-of-town service. Residents living in Sunol and the unincorporated areas of Pleasanton pay $3.50 for in-town service and $4.00 for out-of-town service. Drivers punch the client's fare card according to the destination. The City of Pleasanton also funds a Fee Assistance Program for all residents that meet Federal Housing and Urban Development (HUD) income guidelines. Seniors who qualify may ride at a 50%discount, up to $200 per year. The PPS service area covers all of Pleasanton, its unincorporated areas, and Sunol. Limited service to medical appointments in Livermore, Dublin, and San Ramon is permitted to specific, approved destinations. Statistical record keeping for PPS is done through Novus, an automated scheduling and records management software. Records are kept on clients and escorts/guests, transported lift-assisted trips, in-service miles, in-service hours, cancellations,trip purpose, rides-per-hour, on-time performance, and denials. This data is submitted annually to the Metropolitan Transportation Commission(MTC) as part of the funding requirements. Downtown Route(DTR) During FY 2007-08, the City piloted a fixed route service called the Downtown Route (DTR), funded through the City's general fund. The service began on January 14, 2008, and continued through January 14, 2009. For FY 14-15, DTR will continue operations through an Alameda County Transportation Commission (Alameda CTC) Measure B Gap Grant for $42,772. The program provides a creative, same-day, and cost-effective transit alternative for PPS clients that have minimal mobility limitations. DTR provides a bridge between existing Wheels fixed-route service and more costly door-to-door paratransit service. PPS riders are able to select the type of transit service that best fits their needs, which may vary with weather conditions and personal health. Operating three (3) days-a-week, the program consists of a pre-determined, scheduled route connecting three (3) senior housing complexes to Downtown Pleasanton. Reservations are not required and clients access the route at any one of the 27 stops, at a cost of $1.50, no matter how many times they utilize the service during the same-day. The entire loop does not exceed 60 minutes from any