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Transportation Development Act Claim Form TDA 4.5 Document E(a) Description of Applicant and Transit System 1. Service and Operations Description Door-to-Door Service The City of Pleasanton Senior Citizens' Transportation Program was first initiated by the Pleasanton Junior Women's Club in 1972. It was developed in response to concerns about the lack of available transportation for senior residents no longer able to drive. The Junior Women's Club donated a 12-passenger mini-bus to the City with the stipulation that the vehicle be used to provide free transportation for the City's elderly. In 1975, the Club donated a second van. As ridership demand increased, the City applied for and received funds from the Metropolitan Transportation Commission (MTC) and Alameda County enabling the City to expand the program. Today, Pleasanton Paratransit Services (PPS) provides door-to-door and fixed route shuttle transportation services to Pleasanton/Sunol senior residents 70 years or older, and disabled residents age 18 years and older, as part of the City's transit programs. Livermore Amador Valley Transportation Authority (LAVTA) determines Americans with Disabilities Act (ADA) eligibility for disabled residents. The purpose of PPS is to reduce isolation, increase socialization, and encourage independent living, thereby minimizing the need for institutionalization and enhancing the quality of life for residents no longer able to drive or those who do not have a car available to them.This program focuses on door-to-door, driver- assisted transportation, the City's core transit program. A client application is required to participate in the service. The PPS fleet includes one (1) van and six (6) mini-buses. This demand-response service is available Monday through Friday, 8:00 a.m. to 5:00 p.m. Year-to-date, Door-to-Door ridership for the first 6 months is tracking slightly lower than last year with 4,423 rides provided. The Downtown Route (DTR) currently funded through Measure B Gap provides approximately 3,000 trips a year, which directly impacts total ridership for the Door-to-Door program. When PPS is not operating or when PPS is in high demand, LAVTA provides comparable services to Pleasanton ADA eligible clients. The PPS program staffing includes one (1) full-time and seven (7) part-time drivers, all City of Pleasanton employees. All drivers are hired, trained, and supervised by the City. There is currently one (1) full-time driver assigned to the Door-to-Door Program. This program is also staffed by one (1) full-time and one (1)part-time dispatcher, who are both City employees, and a part-time office aide, who assists with passenger reservations. A part-time Driver Trainer completes on- going safety training and driver audits to assure that the drivers maintain the