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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, <br />Livermore Police Departments CA <br />b) Call Taking and Dispatch Procedures <br />c) Identification and Documentation of Other Duties and Responsibilities <br />d) Identification of Grad of Service and Service Delivery Goals <br />2) Staffing Analysis <br />a) Current Organizational Structure <br />b) Operational Staffing Levels <br />i) Schedule and Schedule Adherence <br />(1) Duty Records <br />(2) Absences <br />ii) Job Descriptions, Hiring Procedures, Training <br />iii) Union Requirements, if Applicable <br />iv) Retirement Status <br />c) Operational Supervision <br />i) Job Descriptions, Hiring Procedures, Training <br />ii) Schedule and Schedule Adherence <br />(1) Duty Records <br />(2) Absences <br />iii) Union Requirements, if Applicable <br />iv) Retirement Status <br />d) Compensation and Benefits <br />e) Impact of Non - Emergency Call- Taking and Dispatch Duties <br />f) Training and Quality Assurance Programs and Practices <br />Physical Characteristics: Members of our project team will conduct on -site visits to assess the <br />physical characteristics of each facility to determine the size, layout, and ability to renovate or <br />expand the size of the dispatch center. This information will be used to help form a <br />recommendation for the consolidated facility or facilities. Our team will examine the physical <br />spaces of the center including the operational spaces, administrative spaces, and support spaces, <br />and they will assess the potential for expansion of the spaces. During interviews and the data <br />acquisition process, we will seek to identify the design criteria used to create the space and to <br />eW August 9, 2013 by 2:00 PM 13 <br />