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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, Livermore Police Departments CA • Summary of the Project Scope, Definition, and Objectives • Summary of Project Management Procedures • Discussion of the Project Schedule • Summary of Project Deliverables • Summary of Project Challenges and Next Steps Additional informational packets will be available to provide to stakeholders who are not able to attend the project kick -off meeting. Project Execution This work plan provides a detailed description of the key tasks that will be undertaken as part of the consolidation feasibility project. Figure 1 is a workflow description of our proposed work plan. The narrative that follows summarizes our work plan. 1. Command Staff Interviews The first step in our consolidation analysis process helps create a vision of consolidation. It provides valuable input into the design criteria and success factors associated with consolidating public safety communications centers. To accomplish this, our team will conduct interviews with the command staff of the project stakeholders including: • Chief Law Enforcement Officials from Pleasanton Police Department and the Livermore Police Department • Commanding Officers Responsible for the PSAP The purpose of these interviews will be to gain an understanding of their perspectives on: • The Objectives of Consolidation • Their Expectations of Consolidation • Their Concerns about Consolidation • How Emergency Communications Should be Managed • How the Success of Consolidation Should be Measured • Service Level Objectives for Answering 9 -1 -1 Calls and the Dispatching of Law Enforcement Responders • Consolidation Schedule and Process 2 C August 9, 2013 by 2:00 PM 9