Laserfiche WebLink
Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, <br />Livermore Police Departments CA <br />Notice to Proceed Issued <br />RCC Project Manager <br />Contacts County Project <br />Manager to Organize Project <br />Project Initiation Conference <br />Data Collection <br />Standard operating procedures <br />and policy manuals <br />Organizational structure and <br />governance structures <br />Service level agreements and /or <br />and. of <br />service understandings <br />Training policies and programs <br />Quality assurance policies and <br />programs <br />Work and staffing deployment <br />schedules <br />Previous consolidation, workforce, <br />or architectural studies <br />IT systems and radio systems <br />maintenance agreements <br />9-1 -1 and administrative <br />telephone call data, CAD call data, <br />and radio system traffic data <br />Duty Records & Absences <br />Union Contracts (if applicable) <br />Success Criteria Design Driver <br />Input Input <br />conduct stakeholder <br />Interviews <br />• Elected Officials <br />• Municipal Administrators <br />• Chief Law Enforcement Officials <br />• Chief Fire Officials <br />• Chief EMS Officials <br />• Chief Technology Officers <br />• Communlcations Center <br />Management <br />Study Existing Systems <br />Organizational <br />• Policies & Procedures <br />• Human Resources <br />• Organizational Structure <br />• Budgets & Budgeting Process <br />• Operational Environment <br />Technology <br />• Land Mobile Radio 5ystem(s) <br />• Dispatch Interfaces <br />• 9-1 -1 System <br />• CAD and RMS <br />• Mobile Data <br />• GIS /AVL <br />• Logging Recorders <br />• Telephony Systems <br />• IT Systems & Connections <br />Security <br />• <br />Redundancy & Backup <br />Facility <br />Spatial Requirements <br />Backup Systems <br />Electrical & HVAC Systems <br />Lightning & Grounding Systems <br />Redundancy & Backup <br />Figure 1- Consolidation Feasibility Work Flow <br />Develop Consolidation Model <br />Operational <br />• Work -Flow Analysis <br />• Staffing Requirements <br />• Scheduling <br />• Human Resource Harmonization <br />• Service Levels <br />• Interoperability <br />• Readiness <br />Technology <br />• CAD &RMS <br />• GIS /AVL <br />• LMR& Interoperability <br />• TIF Connectivity <br />NG 9 -1 -1 <br />• Mobile Data <br />• Telephony <br />• IT Network & Connections <br />• Emergency Notification <br />• Alarm Monitoring <br />• Disaster Recovery <br />Governance <br />• <br />Management & Administration <br />• Budget and Funding Model <br />• Technical Support <br />• QA/QC <br />• Training <br />• SOP & Policies <br />• Legal& Organizational Structure <br />• Obligations & Risks <br />Facility <br />• Spatial Requirements <br />• Conceptual Layout <br />• Facility Support <br />• Risks <br />Develop implementation Plan <br />• Implementation Strategy <br />• Roles & Responsibilities <br />• Conversion (Systems) <br />• Schedule <br />• <br />Impacts & Considerations <br />• Training <br />• Cut -Over Plan <br />Prepare & Present Draft <br />Consolidation Report <br />Review, Revise and Edit <br />Draft Report <br />Present Final <br />Consolidation Report <br />In addition to these perspectives, our team will also collect information or solicit information <br />regarding: <br />• Other capital projects that might impact consolidation <br />• Information on budgeting cycles and processes <br />• Labor or collective bargaining agreements or contracts <br />• Statutory frameworks covering consolidation or sharing of government services including <br />existing consolidation or sharing agreements or arrangements that might service as a model <br />for PSAP consolidation <br />• Governance structures, including statutory authority for consolidating or sharing of <br />government services including existing governance structures or agreements that might serve <br />as a model for PSAP /dispatch consolidation <br />Collectively, this information will enable our team to develop a consolidation framework that <br />provides a common vision for consolidation. Ensuing steps in our process will add additional <br />2 <br />.20 August 9, 2013 by 2:00 PM 10 <br />