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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, Livermore Police Departments CA Emergency Dispatch Center Consolidation Methodology A consolidation study is designed to produce a comprehensive understanding of the options for increasing the efficiency, effectiveness and equity via service sharing or consolidation. The assessment and feasibility analysis enables the organization to examine the options and alternatives in how to consolidate or share services. A comprehensive framework in approaching consolidation is useful in achieving a consistent balance that respectfully engages stakeholders in consolidation discussions, while ensuring stakeholder input and developing trust. Although consolidation can be achieved through simple collaboration and legal agreements, exceptional results demand addressing the critical success factors contained in this framework. This is where good leadership and a solid process for managing change are essential. To accomplish the goals of consolidation assessment and feasibility analysis, RCC employs a standard methodology that is simple, complete, and repeatable. While our methodology is based on the simple concept of feasibility; confirmation, clarification, and implementation, there are several nuances to its application in each project. As its name implies, a feasibility study is the analysis of the validity of an idea, which is the foundation of our consolidation methodology and the proposed approach. The our methodology involves three key components and is designed to first assess the current political environment through soliciting input, critical success criteria and design drivers from key project stakeholders. Then we assess the existing operational and technical environment paying careful attention to developing a complete and accurate picture of the existing conditions and operational characteristics of the centers under examination. These activities support the development of consolidation architecture(s) to achieve the desired goals of the Region. Project Organization and Initiation Upon notification of our selection as the Cities' consultant, our Project Manager will begin the process of organizing the project team and preparing for executing the work plan. Within five business days of executing the consultant services contract or receiving a written notice to proceed, Our Project Manager will schedule a project organizational call with the Cities' project manager. The purpose of this call is to: • Confirm the Project Objectives • Confirm Key Project Dates and Milestones • Identify Key Contacts • Establish a Date for the Project Kick -Off Meeting This information is essential in preparing a Project Management Plan to guide the execution of the project. The Project Management Plan, as defined by the Project Management Institute's Project Management Body of Knowledge (PMBOK), is a formal, approved document that defines how the project is executed, monitored and controlled. It often contains one or more subsidiary 2 C August 9, 2013 by 2:00 PM