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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, Exhibit A <br />Livermore Police Departments CA <br />PROPOSAL EXHIBIT A: SCOPE OF SERVICES <br />Introduction <br />Consolidating emergency communications services, or finding ways to improve the efficient <br />delivery of emergency communications services, creates an opportunity to act more strategically <br />to achieve important new benefits that probably cannot be achieved without consolidation. By <br />relying on this proven methodology to examine and implement public safety dispatch <br />consolidation, RCC can help the Cities of Pleasanton and Livermore achieve the following <br />benefits: ' <br />• A single comprehensive strategy for emergency communications services <br />• Ongoing public confidence and support <br />• Improved operational policies and practices <br />• Improved accountability and quality <br />• Technical systems flexibility <br />• Long -term efficiency and cost containment <br />• Improved performance <br />• Larger, more fully dedicated staff pool <br />• Standardized and enhanced training <br />• Improved interoperability among agencies <br />• More rapid and efficient integration to new technologies <br />Section 5(A)(1) and 5(A)(2): Proposed Project Plan and Scope of <br />Services <br />We are proposing a work plan that is tailored to meet all of the requirements of the Cities' <br />Consolidated Dispatch Study. Our approach is based on a proven methodology for consolidating <br />public safety communications centers. The work plan is both comprehensive and flexible to <br />ensure we help the Cities meet their project objectives. <br />This work plan is submitted as a starting point based on our understanding of the requirements as <br />described in Exhibit 1 — Scope of Services of the RFP and our experience with projects having <br />similar scopes and requirements. We understand that your requirements many change due to a <br />variety of circumstances. RCC is committed to providing the Cities with a project work plan that <br />is tailored to your specific needs and is prepared to modify our work plan because of changing <br />needs and further discussions. <br />Work Plan <br />This work plan provides a detailed description of the key tasks that will be undertaken as part of <br />the consolidation feasibility project. <br />2 C August 9, 2013 by 2:00 PM 4 <br />