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1) A receipt shall be provided to the PPD for any released or removed personal property, and a copy of the receipt shall be placed in the stored vehicle. 2) An Operator wishing to be excused from this requirement shall submit the request in writing outlining safeguards and procedures it has in place and consistently use. After review of these safeguards and procedures, a determination shall be made by the Special Operations Commander whether to excuse the Operator from this requirement. 3) This requirement may not be waived when a vehicle has been impounded for evidence or investigation. 4) An Operator shall release personal property from an impounded/stored vehicle at the request of the vehicle's registered owner or agent. No lien shall attach to any personal property in or on the vehicle pursuant to CVC§22851(b). 5) Personal property is considered to be any item which is not affixed to the vehicle. 6) Personal property from a stored vehicle shall be released to the current registered owner or authorized agent upon demand and without charge during normal business hours. 7) A gate fee may be charged for returning property after normal business hours, weekends, and state holidays. The maximum hourly charge for non-business hour releases shall be one-half the hourly tow rate charged for initially towing the vehicle, or less, pursuant to CVC §22851(b). C. An Operator must have a business office and a storage facility located either within the city limits of Pleasanton or within one-half mile of the city limits of the City of Pleasanton. D. Unless otherwise waived by a written addendum by the PPD,the primary storage facility for towed and stored vehicles shall be at the same location as the business address. If not at the same location, there shall be no charge for any additional distance traveled to and from a secondary location. The vehicle and/or personal property shall be released at the primary storage facility or, if acceptable to the vehicle's registered owner or agent, at a secondary storage facility. 1) Prior to the utilization of new storage facilities that were not listed on the application for the rotation tow listing,the Operator shall furnish the address in writing and seek the Special Operations Commander's written authorization. 2) A secondary storage yard shall be utilized only if the primary storage yard is full. 2011-2013 TSA Page 12 of 30