17 - Laserfiche WebLink

3. TERM This Agreement shall commence on September 1, 2011 and expire on June 30, 2013, unless the City exercises its option to extend the contract for two years commencing on July 1, 2013. If City elects to extend the Agreement, it shall notify the Operator in writing that the Agreement is being extended. 4. ROTATION TOW PROGRAM A. When an Operator is approved by the PPD for inclusion in the Rotation Tow Program, and after the Operator has executed the TSA, the Operator shall be placed, along with other such Operators,on the rotation tow list to provide tow service as requested by the PPD. Each Operator shall advance up the rotation list after each PPD call for service, until the Operator is at the top of the list. Once an Operator is at the top of the rotation tow list,the Operator shall then be the next to be called for service by the PPD. After completion of the tow,or as otherwise provided in the TSA,the Operator shall go to the bottom of the rotation tow list and advance up the list until again called for service by the PPD. B. Nothing shall prohibit a Police Supervisor or Officer from requesting a specific tow company when, in the Police Supervisor or Officer's opinion, the Operator at the top of the rotation tow list cannot clear a hazard as expeditiously as necessary. 1) In such an instance, after the Operator selected provides service to the PPD, the Operator would then go to the bottom of the rotation tow list. Operators on the tow list that were bypassed would remain in the same order until selected for a rotation for which they are qualified. C. Nothing shall prohibit a Class B, C, or D Operator from maintaining a place on a lighter class rotation tow list, provided the tow truck meets the equipment specifications for that class of operation. D. One telephone call to an Operator shall constitute one turn on the rotation tow list and then the Operator shall be moved to the bottom of the tow list. A turn on the rotation tow list includes instances when the Operator fails to answer the telephone, is unable to respond, is unable to perform the required service, refuses to respond or otherwise provide service,or is canceled by the PPD due to excessive response time as determined by the Police Supervisor or Officer. If the Police Supervisor or Officer determines that the Operator is not needed and is canceled by the Police Department, up to and including arrival at the scene and standby time which does not result in a tow,there shall be no charges and the Operator shall be placed back on the top of the tow list. 2011-2013 TSA Page 5 of 30