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PLEASANTON POLICE DEPARTMENT TOW SERVICE AGREEMENT 09/01/2011—06/30/2013 This Tow Service Agreement (TSA" or "Agreement") is between the CITY OF PLEASANTON, a municipal corporation ("City"), and whose address is , and telephone number is , ("Tow Company" or"Operator"). This Agreement contains terms and conditions with which the Operator agrees to comply to receive a rotation tow listing in the Rotation Tow Program of the Pleasanton Police Department (PPD). Compliance with all of the terms and conditions of the TSA is mandatory as a condition for the Operator to participate in the Rotation Tow Program. 1. DEFINITIONS A. Enrollment Period: The time period when an Operator may submit an application to be considered for enrollment in the PPD's Rotation Tow Program. For the term September 1, 2011-June 30, 20:L3, the enrollment periods are from August 1-30, 2011 and June 1 —30, 2012. For subsequent terms,the enrollment period is from June 1—30 of each year. B. Operator: A tow service owner or managing director of a tow business who has agreed to abide by the TSA to be part of the Rotation Tow Program. "Operator" shall include the tow service and the tow service's owners, employers, employees and agents. C. Police Chief: Police Chief or the Police Chief's designee. D. Rotation Tow Program:The tow service program in which Operators that have been approved by the PPD to provide tow service as requested by the PPD in accordance with the TSA. E. Special Operations Commander: The Special Operations Commander or Police Chief's designee. 2. OPERATOR'S STAT1JS An Operator shall not be considered an agent or employee of the City of Pleasanton when performing services under the TSA. All persons working for or under the direction of Operator are its agents and employees and are not agents or employees of the City of Pleasanton. 2011-2013 TSA Page 4 of 30