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o Function; <br />o Job Descriptions; <br />o Effectiveness of role /person; <br />o Efficiency; <br />o How departments, managers, staff, direct labor work together. <br />• Identify and Review Management Systems & Procedures <br />o Written company policies; <br />o Decision making practices; <br />o Approval requirements. <br />Subtask 1 -C: Staffing Practices, including the Deployment of Management and Supervisory <br />Personnel <br />• Supervision /Direction <br />o Evaluate if staff is being supervised; <br />o Establish the supervisor to staff ratio; <br />o Determine and evaluate the annual review process; <br />o Determine if upper management goals are clearly delineated; <br />o Determine if there is a lack of focus. <br />Subtask 1 -D: Collection Vehicles — Procedures for Maintenance, Safety Check, and Replacement of <br />Equipment <br />• Obtain Vehicle Detail Information, including items such as <br />o Truck Manufacturer; <br />o Body Type and Manufacturer; <br />o Vehicle Year; <br />o Vehicle Tonnage and Cubic Yard Capacity; <br />o Vehicle Purchase Price; <br />o Determine age of fleet. <br />• Evaluate Vehicle Maintenance Practices and Procedures <br />o Review and assess preventative maintenance program and staffing; <br />o Review vehicle repair procedures and costs; <br />o Review vehicle repair schedules; <br />o Review tire management procedures; <br />o Compare practices and costs with industry standards; <br />o Evaluate compliance with legal requirements; <br />o Evaluate the inventory of parts procedures (how long to receive); <br />o Evaluate vehicle down time; <br />o Evaluate truck cleanliness; <br />o Review vehicle condition report process and paper work; <br />SloanvazQuEz,,,: <br />Prepared for the City of Pleasanton Revised Scope of Work & Fee Schedule to Provide Consultant <br />November 26, 2010 Services Related to Refuse and Recycling Services <br />5 <br />