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Resource Development Associates Proposal to Update Human Services Needs Assessment for Eastern Alameda time, the process must be closely managed so that it remains focused on client /family needs and desires and on the development of a system that represents the Tri- Valley's highest aspirations for a coordinated Human Services Network. RDA has a great deal of experience in working with a broad range of stakeholders to develop this kind of multifaceted, multilevel assessment and strategizing. We work with individuals and engage with community based organizations that represent underserved constituents. In developing consensus around strategizing and coordination, it is important that the various stakeholders have opportunities to engage with the data, engage with each other, and collectively explore a broad range of issues and approaches. To accomplish this, RDA as research and planning partner, is flexible, able to respond quickly to information needs and to facilitate meaningful dialogue, and adept at synthesizing multiple perspectives into a single, coherent strategy. Task 3.1 Conduct Evidence -based Best Practice Research It is important to take advantage of outcome - oriented evidence -based best practices utilized by other municipalities and regions in conjunction with the services and needs identified in Attachment A. RDA consultants are uniquely qualified at conducting best practice research due to our academic and professional expertise and in addition our experience in community- driven planning processes means we can effectively translate academic research into grassroots practice that is culturally competent and consumer driven. Task 3.2 Convene 3 community meetings/ workgroup sessions RDA will coordinate outreach and convene 3 community meetings and strategy sessions to report preliminary data collected and gather community input on strategizing better coordination of existing resources and services. We will rely on recommendations from City Contacts to determine the best location for these meetings. RDA will share a PowerPoint presentation of data analysis and will solicit input regarding strategies for addressing service gaps or deficiencies. The meetings will educate the community about the findings of the needs assessment, will solicit full participation in order to maximize resources and increase future funding, and will begin the process of strategizing better coordination among existing services and prioritizing newly identified needs and gaps. Recommendations and solutions for overcoming obstacles such as geographic or cultural isolation will be solicited. Task 3.3 Use GIS mapping to depict service utilization and illustrate geographic gaps in access A demographic and geographic analysis of quantitative data will help identify whether service recipients fall into target categories, or if some groups are persistently underserved. RDA's mapping tools will be useful in plotting high and low penetration areas and geographic concentration of consumers in order to provide a visual explanation of outreach successes and needs. Task 3.4 Submit Draft and Final Update for Approval In order for the needs assessment to inform the ongoing improvement of service delivery, RDA understands that the product must be usable and responsive to the clients needs. When RDA completes a report or plan, we build our timeline in order to ensure that the client has enough time to review our draft and provide feedback that can be incorporated in our final draft. Page 5of7