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Resource Development Associates Proposal to Update Human Services Needs Assessment for Eastern Alameda allocated to each activity and hours for each staff member to complete each activity. Work plans are revisited and updated by the Project Lead regularly to ensure that the project stays on track. Phase 1 Deliverables: • Project Management Meeting • Review and Analysis of Data from 2003 Needs Assessment • Analysis of demographic changes indicated in 2010 census data • Tri- Valley Human Services Network Steering Committee • Ongoing Project Management Phase 2: Community Engagement The purpose of this phase is to gather and analyze information that will serve as a foundation for future Human Services program coordination and strategy development. RDA will outreach to all three cities to assess human service needs identified in the 2003 report, document newly emerging needs and map distribution of services in order to determine if there are any communities geographically or linguistically isolated from support and services. Qualitative data obtained in interviews and focus groups helps shed light on mysteries presented by quantitative data. For instance, there may be no clear explanation for poor usage rates at a particular Center, but interview data may reveal that public transportation routes make the Center difficult to access during hours of operation, or that a lack of language capacity is keeping families from accessing the Center. The qualitative interpretation stage can also help explain differential impact, especially around cultural competency which can be explored much more deeply in interviews and open -ended formats. When program effect is particularly low among one ethnic group, interview and focus group findings may reveal the key to making services more culturally competent. The needs will be assessed based on the following tasks: Task 2.1 Key Informant Interviews We will conduct 20 key informant interviews. Our objective is to ensure specific expertise and a diversity of stakeholder participation while simultaneously taking advantage of interviewees with a broad -based perspective. Each interview will be tailored to the experience and expertise of the interviewee and will provide insight into the obstacles and challenges experienced by different groups and service providers. The table below outlines potential key informants. Potential Key Informants Early Childhood Providers Long Term Care Facilities Community Clinic Administrators Tri - Valley Emergency Services Youth and Adult Alcohol and Other Drug Law Enforcement, Police, adult and juvenile Service providers probation, Sheriff's Dept, courts Child Welfare, Child Abuse Prevention Public Health Director or Officer, health Coordinating Council clinics and hospital administrator Commission on Aging, Adult Protective Faith based leaders Page 2 of 7