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ATTACHMENT 2 EXHIBIT A SCOPE OF WORK Phase I: Project Planning and Document Review Task 1.1 Proiect Kick -Off Meeting RDA wishes to assist the Pleasanton and Livermore Human Services Agencies in a needs assessment process that is efficient and expeditious, yet comprehensive and inclusive. We will facilitate an initial meeting between RDA associates and key Pleasanton and Livermore City staff that will accomplish the following objectives: • Share project visions; • Refine and formalize scope of services, work plan, timeline, etc; • Meet the City's assigned project manager responsible for regular communications, information sharing, and providing feedback; • Identify data sources and other informational needs; • Establish communication protocol. Task 1.2 Review Previous Needs Assessment and Census Data RDA will begin our needs assessment by reviewing the previous assessment and current Human Services data available in each city. In February when the census data is available, RDA will compare the 2000 and 2010 census data to identify significant demographic changes within the tri- valley that will impact the need or delivery for human services. Task 1.3 Convene a Tri- Valley Human Services Network Steering Committee Successful planning requires diverse stakeholder buy -in early in the process. A Steering Committee including community provider representation can help establish credibility and accountability, especially during economically challenging times when demand for scarce resources exacerbates already existing competing interests. Steering Committee members are asked to step out of their advocate roles and develop a community -wide perspective. With direction from both Pleasanton and Livermore Human Services, RDA will recruit for and convene a Steering Committee that includes key agency stakeholders and service providers reaching all three cities. RDA will solicit commitments from participants to assist in outreach for community meetings and focus groups and once service gaps have been identified will work to strategize efficient ways of closing those gaps through better coordination of existing resources. Task 1.4 Ongoing Proiect Management RDA uses a collaborative process on all of its projects, ensuring that the individuals with the greatest knowledge and skills are used to benefit the project. The team members listed here have all worked together on numerous projects. All projects are guided and monitored for quality assurance by Dr. Bennett. In addition, one of RDA's senior staff serves as Project Lead who is responsible for day -to day project activities. Project teams are supported by RDA Program Associates and Research Assistants. This team approach RDA uses for project management ensures that all activities can be completed in a timely fashion and minimizes communication gaps. RDA uses work plans that are accessible to all team members to manage