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Easter Seals Bav Area/Tri Valley Community Inclusion Program (Jen Reeve) — thanked the Commission for the funding it had allocated. She advised that the Easter Seals Community Integration Group (CIG) had served more participants than ever before. The program served individuals with disabilities ages 18 -22. Twenty-one individuals participated in the program, two (2) of them successfully graduated the program. Ten (10) of the participants were Pleasanton residents. This was double the original goal. The program helps participants transition from high school to adulthood and provides a wide array of community-based volunteer, employment, recreation, leisure, and post- secondary education opportunities. Ms. Reeve provided details about the program. She advised that it is an after - school program during the school year and all day during summer months. ECHO Housing /Housing Counseling Services and Senior Reverse Mortgage Counseling (Latricia Airo) — advised that ECHO met its goals for providing services. CDBG funds allowed ECHO to complete 460 units of services to 382 unduplicated client households. ECHO completed 100% of its total service goal and provided fair housing counseling and mediation, tenant/landlord counseling and mediation, rental assistance, home seeking and shared housing counseling and placement services. Mr. Erickson provided detailed information regarding the relationship between the City of Pleasanton and ECHO. He advised that ECHO provides a wide scope of services. Ms. Airo provided information on the services provided and how people were able to learn about it by ECHO. She also advised that if unable to provide appropriate services ECHO does refer people to other suitable agencies. Additional information about the Home Equity Reverse Mortgage Counseling service was also provided by Ms. Airo. The Commission was informed by Mr. Erickson that the City of Pleasanton usually allows ECHO to carry over any unspent funds that remain for the Housing Counseling and Legal Services programs. Legal Assistance for Seniors /Legal Services for Seniors (Francel D'Andrea and Christine Boils) — informed the Commission that Legal Assistance for Seniors did meet its goals during the year for providing free legal assistance to seniors. A total of 130 hours of free direct legal services were provided to 32 Pleasanton seniors. The program is ongoing and very successful and is measured by the number of seniors served as well as the outcome of the cases. Ms. Boils stated that she has been providing services in Pleasanton for approximately two years. She and Ms. D'Andrea provided information about the advice that is provided. Appointments run approximately 30 minutes and there is always a waitlist. Approximately 70% of clients are low - income. Some home visits are conducted. Commissioner Roby and Chairperson Nagler discussed the waitlist comment and confirmed that needs were being met and there wasn't a staffing problem. Ms. D'Andrea felt needs were being met, but staffing was something that Legal Assistance was constantly reviewing. Ms. Boils informed the Commission that Legal Assistance works with Social Services. Human Services Commission Minutes August 18, 2010 Page 4